Collections Supervisor

Collections Supervisor

Salary: $75,000 - $92,000 annually

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

About the Opportunity

We are seeking an experienced Collections Supervisor to lead and support a high-performing Revenue Cycle team within a growing healthcare organization. This is an exciting opportunity to join a department undergoing positive transformation under new leadership, with a focus on building efficient processes, strengthening team performance, and enhancing revenue cycle operations.

The ideal candidate will bring strong hospital billing expertise, experience working with government payers, and a passion for developing staff while driving operational excellence

Responsibilities

• Supervise and support the daily operations of the hospital billing team
• Monitor employee productivity, quality metrics, and team performance to ensure departmental goals are met
• Conduct performance evaluations, coaching sessions, and regular employee check-ins
• Oversee claims processing and maintain optimal clean claim rates
• Identify billing edits, denials, and reimbursement issues and implement corrective actions
• Investigate and resolve complex billing discrepancies with patients, payers, and reimbursement agencies
• Assist with recruitment, onboarding, training, and ongoing professional development of billing staff
• Ensure compliance with all departmental policies, payer requirements, and regulatory standards
• Support process improvement initiatives and departmental operational goals
• Maintain confidentiality and perform additional duties as assigned

Qualifications

Required

• 10+ years of hospital collections and revenue cycle experience
• Experience across the Revenue Cycle, including medical billing, collections, payment posting, and claims management
• Hands-on experience billing government healthcare programs, including Medi-Cal and Medi-Cal Managed Care
• Strong understanding of government payer billing regulations and reimbursement requirements
• Experience using electronic billing systems and EMR/EHR software
• High School Diploma or equivalent, or 5-10 years of dedicated Revenue Cycle experience
• Ability to obtain required facility safety and assault response certifications within 30 days of hire

Preferred

• Previous leadership, supervisory, or team lead experience
• Knowledge of CPT, ICD-10, and diagnosis coding principles
• Advanced proficiency with Microsoft Office, particularly Excel
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Excellent verbal and written communication skills
• Demonstrated professionalism, reliability, and strong interpersonal skills

Why Join Us?

• Competitive salary and comprehensive benefits package
• Opportunity for career growth within an expanding healthcare system.
• Join a newly aligned leadership team focused on building a strong, collaborative Revenue Cycle department
• Make a direct impact on operational success and team development during an exciting period of organizational growth