Operations Analyst - Hybrid

Genesis10 is currently seeking an Operations Analyst - Hybrid position with a Global Financial Institution located in Los Angeles, CA. This is a 6 month contract opportunity.

This role is responsible for performing operational support duties for the Cash Management Department. The specialist will provide product training to customers, assist with user testing, and offer technical and general support for online banking services. Key activities include customer setups, system monitoring, problem resolution, and participation in departmental projects.

Responsibilities:

• Perform operational support duties of the Cash Management Department
• Provide WebEx product training to customers and/or Bank personnel on the features and benefits of cash management products and services
• Assist with user testing for upgrades and new product development
• Provide a full range of professional, technical and general support to customers and Bank personnel with Cash Management Online Banking services
• Perform customer setups, monitor product usage and system operation, and resolve problems within given authority
• Help in the coordination and support of audits and examinations
• Perform a variety of routine daily tasks, review reports, prepare correspondence, and participate in special department projects

Requirements:

• 5-7 years of experience in an operational support or cash management role
• Experience providing product training to customers and internal personnel
• Familiarity with user testing for software upgrades or new product development
• Ability to provide technical and general support for online banking services
• Experience performing customer setups and monitoring system operations

Pay range up to: $42.68 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20 years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.