Desktop Support Technician
Pittsburgh Winsupply - Fire Sprinklers & Fabrication
Job Summary We are looking for an experienced Desktop Support Engineer (L1) to provide onsite technical support to end users. The ideal candidate will have 3–4 years of hands‑on experience in desktop support along with strong communication skills. The role involves resolving technical issues, supporting IT infrastructure, and delivering high‑quality end‑user support in a fast‑paced environment. Key Responsibilities Provide onsite L1 support for desktops, laptops, printers, and peripheral devices Install, configure, and troubleshoot Windows operating systems and business applications Handle user issues related to email, software, and system access Perform hardware troubleshooting, upgrades, and replacement Manage user accounts, password resets, and permissions (Active Directory) Support IT onboarding/offboarding activities for employees Troubleshoot basic network issues (LAN/Wi‑Fi connectivity, IP conflicts, DNS issues) Use ticketing systems to log, track, and resolve incidents within SLA timelines Coordinate with L2/L3 teams for issue escalation and resolution Maintain asset inventory and documentation Required Skills and Qualifications 3–4 years of experience in Desktop/End‑User Support Strong knowledge of Windows OS (Windows 10/11) and Microsoft Office 365 Hands‑on experience with Active Directory and user management Familiarity with ticketing tools such as ServiceNow, Jira, or similar Basic networking knowledge (TCP/IP, DNS, DHCP, VPN) Strong troubleshooting and analytical skills Preferred Qualifications Bachelor’s degree in IT, Computer Science, or related field Certifications such as CompTIA A+, Microsoft Certified, or equivalent Experience with remote support tools and ITIL processes Soft Skills Excellent customer service and communication skills Ability to work onsite and interact directly with end users Strong problem‑solving mindset Ability to prioritize tasks and manage time effectively Additional Information This is a fully onsite role Candidate must be comfortable working in a German‑speaking environment Immediate joiners preferred (if applicable) #J-18808-Ljbffr Pittsburgh Winsupply - Fire Sprinklers & Fabrication
$15 - $18 per hour
Overview Desktop Support Technician I Location: Fully onsite in Madison, WI Duration: 6+ Month Contract, Likely Extensions Pay Rate Range: $15 - $18/HR Responsibilities Serve as the initial point of contact for end-user support needs Provide basic installation, configuration...SuggestedContract work- ...technology service provider based in Madison, WI, seeks a Dynamic PC Support professional. In this role, you will perform technical... ...troubleshooting and provide customer support for client products, including desktops and laptops. Ideal candidates should possess a technical school...SuggestedWorldwide
$45 - $52 per hour
...Administering access control systems. Microsoft Server and Desktop Operating Systems (current versions). Working knowledge of Honeywell... ...security and life safety systems. Demonstrated experience in supporting physical security system integration efforts. Working...SuggestedHourly payWork experience placementLocal areaRemote work$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix of technical and non‑technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...SuggestedContract workRemote workMonday to FridayFlexible hoursShift workNight shiftAfternoon shiftEarly shiftWeekday work$54k - $80k
Job Overview The Technical Support Specialist provides technical support to a mix of technical and non-technical customers by diagnosing, troubleshooting, repairing and debugging complex software and/or networked systems. You will have frequent phone and email interaction...SuggestedContract workRemote workMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shiftEarly shift$90k - $115k
...collaborating to bring new therapies to patients in need. The Position The GxP Laboratory Systems Administrator position is responsible for supporting the development and delivery of various laboratory systems including daily system administration of GxP systems across multiple...- LATICRETE International is seeking a Technical Services Representative II to provide technical support to customers through various communication channels. The role involves resolving customer complaints, supporting Technical Services training programs, and coordinating...
- About the job Sr. Technical Business Analyst Note: Need Only US Citizen and Green Card Job Title: Sr. Technical Business Analyst Location: 100% Remote Duration: 06+ Months Contract Job Description: Need minimum 08+ years of experience Technical Business Analyst position...Contract workRemote work
$66.8k - $83.4k
Overview Join Quartz as a Senior Desktop Support Engineer and play a key role in shaping the future of workplace technology. In thisrole,you’lllead endpoint management initiatives, drive automation and modernization efforts, and serve as a technical expert for technologies...Work from homeFlexible hoursWeekend workAfternoon shift- ...Laboratory Support TechnicianIt's more than a career, it's a callingWI-SSM Health St. Mary's Hospital - MadisonWorker Type: RegularJob... ...'s Hospital - MadisonWe are looking for a Laboratory Support Technician to join our team! A minimum of 1 year of experience in a Lab...Hourly payPart timeWork experience placementFlexible hoursShift workNight shiftWeekend work
SSM Health
Madison, WI2 days ago $56.5k - $70.6k
Overview Are you passionate about endpoint management, virtual desktop technologies, and delivering exceptional technical support? Quartz is looking for a Desktop Support Engineer (Tier2 &3 Support)to join our IT team and help shape the future of our workplace technology...Work from homeFlexible hours- ...and enabling innovation. As part of HDR’s Building Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the...Contract work
$35 per hour
...Computer Field Technician This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is...Local areaMonday to FridayDay shiftWeekday work- ...ISO 13485:2016. Position Overview A brief overview: Operations Technician I, Coating applies powders and binders to coat products and... ...supervisor or lead. Follow designated safety rules and regulations. Support Lean Manufacturing and EHS initiatives. Dimensionally inspect...Work experience placementVisa sponsorship
Orchid MPS Holdings, LLC
Oregon, WI1 day ago - Overview This position supports education in Wisconsin by serving on the Department of Public Instruction (DPI)'s internal technology support... ..., resolving technical issues, configuring and maintaining desktop systems, and supporting DPI staff and leadership. Work involves...Work at office
- ...employment programs. About the role Provide world-class technical support and infrastructure expertise to a mission-driven company with... ...procedures and knowledge base articles to support L1 technicians and ensure consistent service delivery. Execute defined technical...Contract workWork at officeLocal areaImmediate startShift work
$43 - $47 per hour
...controllers, DNS, Group Policy, authentication, and related domain services. Experience administering Windows Server environments and supporting enterprise server infrastructure. Experience administering and integrating Microsoft enterprise platforms including M365,...Hourly payLive inWork at officeLocal areaRemote workNight shift- ...tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing....Hourly payPart timeWork experience placementReliefFlexible hoursShift workDay shift
$21 - $34 per hour
We’re seeking a Help Desk Support Technician to be the first point of contact for employees seeking technical assistance. This role requires a caring, approachable, and empathetic individual with a wide range of technical knowledge to troubleshoot and resolve computer...Hourly payFull timeTemporary workWork at officeLocal areaImmediate startRemote workFlexible hours- ...Months, with potential for extension) Schedule: Full-Time Position Overview We are seeking a motivated and detail-oriented Technology Support Analyst to join our team on a short-term contract basis. This role is ideal for recent graduates, current students, career changers...Full timeContract workTemporary workInternshipWork at officeLocal area
- A technology solutions provider is seeking a skilled technical support specialist to assist customers in resolving issues related to hardware, software, and operating systems. The role requires 2-5 years of experience in IT support and strong communication skills. Candidates...Remote work
$50k - $58k
...Role The Service Desk Analyst I will provide front-line customer support for technology services in person, over the phone, or via email... ...inquiries and resolving incidents related to cybersecurity, desktop, end-user systems, and other IT services. Respond promptly to service...Work at officeLocal areaRemote workWorldwide- ...to internal and external stakeholders. The Technical Services Representative works to ensure timely resolution of customer issues, support continuous improvement initiatives, and maintain a high level of customer satisfaction through professional technical support and effective...Work at office
- Technical Support SpecialistMadison, WI Department: ServiceSupervisor: Service ManagerJob Type: Full-time Summary: Directs the installation... ..., etc. on client’s premises Monitors the Field Services Technician to verify correct system installation and operation Responds...Full time
$30 - $35 per hour
Overview We are seeking a skilled Technical Support Specialist to join our enterprise support team. The ideal candidate will bring strong technical expertise, excellent communication skills, and a proven ability to resolve complex issues in a fast-paced environment. This...Contract work- ...environmental impact and foster vibrant and diverse communities around the globe. Monday- Friday 8AM-4PM JOB SUMMARY Provides technical support to end-users for PC, server, hardware, or software applications. ESSENTIAL DUTIES AND RESPONSIBILITIES Interact with supplier/...Local areaWorldwideMonday to Friday
- ...savvy, enthusiastic, self-driven, customer-centric Technical Support Representative to join our expanding department. We are looking... ...comprehensive technical support to property management staff and Field Technicians, addressing issues related to power, internet connectivity,...Permanent employmentRemote work
$18 - $20 per hour
...service skills; ability to work with diverse customers calmly and respectfully (including potentially difficult situations). 2 years support experience with Windows 10 and Microsoft Office 2019. 2 years experience with network and printer troubleshooting. Proficient...Contract workLocal area- ...team on-site in our office in downtown Madison, WI. This position supports Education Analytics’ IT operations by designing, implementing,... ...-hour maintenance, emergency response, and support. Lead desktop engineering efforts, managing and optimizing workstation deployment...Work experience placementWork at office
Job Openings at Education Analytics
Madison, WI6 days ago - ...VMWare, and Windows Server Update Services (WSUS) Top Nice to Have skills: • PowerShell • ITIL certification • Experience supporting M365 and SharePoint • Administration of Microsoft Internet Information Services (IIS) • Administration of Microsoft .NET web...Work at office2 days per week
Prospect Infosys Inc
Madison, WIa month ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Technician. Be the first to apply!
