Field Supervisor

Job Title: Field Supervisor Department: Security Reports To: Director of Operations / Regional Manager Location: Field-Based Job Summary The Field Supervisor is responsible for overseeing day-to-day field operations and ensuring security personnel are properly staffed,trained, licensed, and compliant with company policies and client requirements. This role serves as a liaison between field staff, clients, and senior management to maintain high-quality security services. Essential Duties & Responsibilities Operations & Staffing Oversee daily field operations across assigned client sites Ensure all posts are properly staffed and covered Conduct regular site inspections and performance evaluations Respond to emergencies, incidents, and call-offs Personnel Management Supervise, coach, and evaluate of security officers Enforce attendance, communication, uniform, and conduct standards Assist with hiring, onboarding, training, and disciplinary actions Maintain consistent communication with field personnel Compliance & Reporting Ensure compliance with local, state, and federal security regulations Verify and maintain required licenses and certifications Review incident reports, daily activity logs, and documentation Support investigations and corrective actions Training & Quality Control Ensure personnel meet licensing and training requirements Conduct quality assurance audits Recommend operational and training improvements Administrative Duties Assist with scheduling & timekeeping Coordinate with HR on employee documentation Prepare operational reports for management Required Qualifications Minimum 3-5 years of experience in security operations or field supervision Proven leadership and personnel management skills Strong communication, organizational, and problem-solving abilities Ability to work flexible hours, including nights, weekends, and holidays Valid driver's license and reliable transportation Licensing & Certification Requirements (Required) Active Guard Card in good standing Valid License to Carry / Firearms Permit as required by state law Ability to maintain all required licenses throughout employment CPR / First Aid certification (preferred or required within designated timeframe) Preferred Qualifications Prior law enforcement experience (local, state, or federal) Prior military service (any branch), especially in leadership or security roles Experience managing armed security personnel Knowledge of emergency response protocols Physical & Work Requirements Ability to stand, walk, and patrol for extended periods Ability to respond quickly in emergency situations Ability to lift up to 25-50 lbs Field-based role with some administrative office duties Performance Expectations Reliable attendance and consistent communication Compliance with licensing and regulatory requirements Professional conduct and leadership at all times High-quality service delivery and client satisfaction