Service Technician
BELFOR Franchise Group
HOODZ is the largest and most reputable restaurant kitchen exhaust cleaning company in the nation. Owned by BELFOR, the world's largest property restoration company, HOODZ is seeking experienced technicians for consistent full-time work with opportunities for benefits.
This position is responsible for providing operational support in degreasing commercial restaurant hood systems. The candidate must be able to work an overnight shift from Sunday to Thursday and travel within local areas as required. This role reports to the General or Production Manager.
Key Responsibilities
- Perform power washing of kitchen exhaust systems, which includes hoods, ductwork, filters, and exhaust fans.
- Manage the complete setup and takedown of job sites and equipment. This includes hanging plastic sheeting, setting up ladders, high-pressure hoses, pre-sprayers, wet/dry vacuums, and wiping down stainless steel hoods.
- Complete work projects independently from start to finish within allotted time frames and with limited supervision.
- Work in non-conventional environments, such as on building rooftops, inside ductwork, and elevated from ladders.
- Inspect work to ensure it is complete, thorough, and meets HOODZ quality standards and customer expectations.
- Safeguard customer property according to HOODZ standards.
- Maintain all equipment and report any mechanical deficiencies.
- Perform daily vehicle safety and maintenance inspections and keep the vehicle in clean, serviceable condition.
- Communicate effectively with customers and provide direction to other team members.
- Maintain a professional appearance and demeanor that represents the HOODZ image.
- Accurately and promptly report time worked as well as equipment and consumables used.
- Attend all required HOODZ-sponsored operations and safety training courses.
- Perform other duties as required.
Experience And Qualifications
- Must have a valid Driver's License.
- Must be eligible to operate a motor vehicle per HOODZ's vehicle policy.
- Commercial kitchen exhaust cleaning experience is preferred; knowledge or experience with HVAC, refrigeration, and mechanical systems is helpful.
- Must be dependable, reliable, and able to show up on time.
- Must be able to read and understand safety plans and procedures.
- Must be available to work nights and weekends on a flexible basis as requested.
- Possess a strong work ethic, a positive attitude, a sense of urgency, and a professional demeanor.
- Must be a positive self-starter who can work with little to no supervision.
- Must maintain attention to detail and have a comprehensive understanding of customer service principles.
- Excellent oral/written communication and customer relations skills.
- Must have English language literacy and fluency.
Physical Requirements
- Ability to climb ladders to access the rooftops of commercial establishments.
- Ability to lift and carry 50 lbs. for a minimum of 100 feet.
- Frequent lifting of items in excess of 50 lbs.
- Sustained periods of standing, sitting, walking, bending, and kneeling.
- Must have access and mobility in tight spaces.
- Ability to use mobile devices for data and time collection.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BELFOR Holdings is an Equal Opportunity Employer
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