Field Service Engineer

As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether it is in the design and safety of new generations of cars, trucks and planes, or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise is making the world safer, smarter, and productive.

About DSI

Dynamic Systems Inc. is the world leader in thermal-mechanical simulation systems. Our Gleeble systems enable researchers and engineers to characterize material behavior under precisely controlled temperature and strain conditions, serving critical applications in aerospace, defense, energy, manufacturing, and advanced materials development.

We are looking for a dynamic individual to join our team as Field Service Engineer at our Poestenkill, NY site.

The role:

As a Field Service Enginee r, you will serve as a key technical representative supporting customers across global sites. This role is critical in maintaining system performance, resolving complex technical issues, and strengthening long-term customer relationships. You will work closely with internal engineering and production teams while delivering high-impact service in the field.

This position requires a strong electrical foundation, practical troubleshooting skills, and the ability to operate independently in dynamic environments.

Here are some of the responsibilities of the position:

• Commission, troubleshoot, and repair equipment at customer sites globally
• Perform root cause analysis on electrical systems and implement corrective actions
• Read and interpret electrical schematics to diagnose system issues
• Support system configuration, calibration, and final validation both in-house and onsite
• Partner with internal engineering teams to resolve escalated technical challenges
• Maintain accurate service documentation and provide technical feedback for continuous improvement
• Deliver high-quality customer support while managing multiple service priorities

Region:
North America

Benefits:

Base Salary: $70,000- $85,000 per year depending on experience.

Company sponsored benefits that include medical, dental, vision, life, AD&D insurance, disability and flexible spending account (FSA)

Voluntary Critical Illness & Accidental Injury Insurance

Company 401(k) Plan with 4% employer match (Employee/Employer Contributions 100% vested upon hire)

Paid vacation and holidays

Bonus eligible position

The estimated salary range allows for candidates with various levels of skills and experience to be considered, as well as provides room for growth achieved within the role over time. Any offer extended to a candidate or salary increase consideration for a current employee will be based on the individual’s unique set of knowledge, skills, education, experience and geographic location, as well as internal equity.

REQUIREMENTS

• B.S. in Electrical Engineering or a related technical field
• 3+ years of hands-on field service or technical support experience
• Strong electrical troubleshooting skills with mechanical aptitude
• Ability to read and interpret electrical schematics independently
• Experience with tools such as multimeters, oscilloscopes; programming knowledge is a plus
• Willingness and ability to travel internationally
• Experience in aviation, battery technology, advanced manufacturing, or similar industries is a plus
• Exposure to 3D printing or precision equipment environments is an advantage
• Strong problem-solving mindset with the ability to work independently and in team settings