Dispatcher I

Kenan Advantage Group

Position Summary

This position is responsible for executing a daily plan for movement of all freight within an assigned area.
Essential Functions

Assess customer needs and timing of deliveries

Manage daily delivery schedule for drivers

Plan deliveries to inventory-managed retail gas outlets

Receive orders from suppliers, gas station dealers, and renewable fuels distributors

Provide frontline customer service for existing accounts

Answer all incoming phone calls promptly and courteously

Monitor e-mail for incoming orders, inventory updates, and communication between team members

Monitor web portals for station inventories

Solicit freight from customers

Create loads in dispatch system

Divide dispatch responsibilities with other team members

Enter incidents into KITS (incident reporting system)

On-call duties as needed

Qualifications

High school diploma or equivalent

Excellent conflict resolution and skills

Effective oral, written and interpersonal communication skills

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.

Provide constructive guidance to other employees and representatives of third parties.

Contribute to providing the highest quality of products and services to customers.

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Vacancy posted 19 hours ago

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