Director of Intensive Services

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned. Ensures program adheres to agency policy and procedures, as foundon SharePoint. Also adheres toCARF and DMHSAS standards and criteriathat apply to CCBHCs, federal and state confidentiality rules and regulations, and any special funding source requirementsincluding Medicaid, OHCA, and SAMSHAregulations. Supports and promotes a service environment forindividualin need of behavioral health and/or co-occurring services thatisrecovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies traininginrelationshiptoindividuals with co-occurring disorders or who have experienced traumain their lives. Establishes andmaintainsprofessional working relationships withsupervisorandpeersanddevelops integrated serviceprovisions with other programs. Can effectively work within a team or group setting cohesively. Directs and supervises clinical aspects of theIntensiveServicesboth at the URC and outpatient levels of care.Works closely withotherdirectorto ensure Case Management/Care Coordination and group services have continuity and collaboration. Assists theClinicalDirector in development and implementation of written program goals and outcome criteria that guide and support the provision of services. Overseesgrantmanagement as well as new grant proposals. Demonstrates the ability to oversee multiple programs. Oversees program budget and works closely withFinanceOffice. Directsprogram development and grant coordination ofIntensive Services at URC and Outpatient levels of carein adherence with CCBHC regulations. Works to expand and enhance all programs. Provides input to supervisors of programs supervisedon the professional performance of individuals privileged to provide clinical services in the program. Determinesand approvesof staff training needs, consultation and education needs, andtraining/orientation ofnew staff. Aidsinproviding direct services, and trainingin areas of crisis diversion and intervention to remain attentive to the needs of individuals and provide, as needed, debriefing related to incidents, incident reporting, consultation, etc. Establishes rapport with clients, assessing client needs; organizes, plans, and deliversface-to-face client services; and conductsfollow upon the outcome of services provided. Oversees andassistsclients in transitioning from a higher intensity level of servicesortoalower intensityofservicesthat areappropriatebasedon the client’s needs. Oversees andassistsclients in developing an individualized recovery plan that focuses on personal and interactive problems, independent living skill needs, defining goals, andto planaction reflecting interests, abilities, and needs. Responsible formaintainingstrictest confidentiality guidelines for interactionsregardingconsumer and family information Provides for scheduling and supervising assigned staff in the provision of services, clinical record keeping and reporting procedures and ensuring staff receive best practicetrainings. Directs24hrstaffing patterns and as needed coverage for URC to ensure it is fully staffed at all times. Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service. Directsoutreach and engagement efforts for clients and other professionals at inpatient levels of care tofacilitatereferrals and client participation in services. Builds andmaintainsa good community relationship with Crisis Centers and Inpatient Hospitals Establishes andmaintainsprofessional working relationships with other agencies and community partners. Monitors and approves, asappropriate, staff time sheets, leave requests, schedules, travel, and performance related to program requirements and goals. Willassistin providingnew stafforientation and training; will provide core training for current staff. Ensures that staffmonitoreligibility status and make applications for Social Security, Title XIX or HMOs (Medicaid), QMB, and other benefits for which the client may qualify. Responsible for on-going knowledge of the course of treatment, needs, and special issuesof programclientsincluding co-occurring services. Monitors outcome data to inform best practices for treatment, staffing, and budget adherence. May berequiredtowork on call,evening,and/or weekend hours. May berequiredto provideservices in a community setting and hybrid inpatient setting(URC). May berequiredto provide client transportation by using personal vehicle or agency owned van or small bus. Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES

Directly supervises daily operationswithin Therapeutic ServicesforCaseManagementand Therapy Programs.Carries out supervisory responsibilitiesin accordance withthe organization's policies and applicable laws. Responsibilities include interviewing,orientation,and training employees; planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems; participation in management team. QUALIFICATIONS Toperform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilityrequired. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE CurrentOklahoma Statelicensein a Mental Health field(LPC, LMFT, LCSW,LADC,etc.)with at least two years post licensure experience and/ortwo years post licensure inpatient experience. Supervisory experiencepreferred, butnotrequired.

CERTIFICATES, LICENSES, REGISTRATIONS

Required tomaintainany required licenses. May berequiredto obtain andmaintainFirst Aid and CPR Certifications Required to complete CAPE/Therapeutic Optionstraining and annual updates In order totransport clients in private or agency vehicles,mustpossesscurrent, validOklahomalicense, meet HOPE insurance requirements. HOPE will annually obtain a copy ofMotorVehicle Report from the Department of Public Safety.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, Standards and criteria, and procedure manuals.Ability to read and interpret documents such as safety rules, Standards and criteria, and procedure manuals. Ability towriteroutine reports and correspondence. Ability to speak effectively before groups of consumers,employees of the organization, community partners, court personnel, etc.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructionsfurnishedin written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

Ability to relate to persons with severe mental illness in a positive, helpful, and constructive manner.Knowledge of clinical treatment modalities and therapeutic processes.Ability toestablishand maintain effective and tactful working relationships with co-workers; to express ideas and facts clearly and concisely inwritten ororal form.Personality and mature presentation of oneselfdemonstratingthe ability to work with various systems whilemaintainingobjectivity and cooperative attitude. PHYSICAL DEMANDS Thephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and talk orhear. Theemployee must occasionally lift and/or move up to 25pounds.Employeemust havevision enoughto read written or typeddata.Employeemust have hearing and speech enough to communicate effectively with staff, clients, andpublicin person or by phone. WORKENVIRONMENT Thework environment characteristics described here are representative ofthose anemployee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionallyworks inoutside weatherconditions. Thenoise level in the work environment is usually moderate. Travel Required Yes . Education Required Masters or better in Psychology or related field. Experience Preferred 2 years: At least two years post licensure experience and/or two years post licensure inpatient experience.Supervisory experience preferred but not required. Licenses & Certifications Required Drivers License LADC LCSW LMFT LPC Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Family & Children's Services