Benefits Data Specialist - Hybrid (Wisconsin)

Benefit Specialist (2 Openings)

Location: Wisconsin (Hybrid – local candidates only)
Schedule: 40 hours/week
Duration: 12+ months
Pay Rate: $23.10/hour
Anticipated Start Date: October 5, 2026

Summary

Our client administers retirement, insurance, and benefit programs for over 600,000 Wisconsin state and local government employees and retirees.

Position Overview

We are seeking detail-oriented and adaptable Benefit Specialists to support benefit administration and modernization initiatives. This role involves working with sensitive member data, interpreting complex benefit programs, and delivering clear, accurate information to a variety of audiences.

This position will initially focus on data research, validation, and remediation efforts tied to system modernization projects , with additional responsibilities supporting day-to-day benefit operations.

Work Arrangement

• Hybrid schedule: minimum 2 days onsite per week
• Remaining days remote based on workload and business needs
• Must be a current Wisconsin resident

Key Responsibilities

• Research, analyze, and update complex member benefit data
• Support data conversion and remediation for system modernization efforts
• Interpret and apply benefit program rules, policies, and regulations
• Communicate complex information clearly via phone, email, and written correspondence
• Process benefit transactions (Health, Life, Vision, Dental, Medicare, etc.) as needed
• Collaborate cross-functionally with internal teams
• Maintain confidentiality and accuracy when handling sensitive information

Required Qualifications

• Strong attention to detail and accuracy
• Ability to analyze large data sets and resolve discrepancies
• Critical thinking and problem-solving skills
• Ability to learn complex systems, policies, and processes quickly
• Strong written and verbal communication skills
• Experience working in collaborative, team-based environments
• Ability to manage multiple priorities and deadlines
• Customer service experience
• Ability to handle confidential information appropriately

Preferred Attributes

• Experience interpreting policies, statutes, or regulatory guidelines
• Strong math and analytical skills
• Experience with benefits administration or data-heavy roles
• Comfortable working in a fast-paced, evolving environment

What We’re Looking For

We’re looking for motivated, reliable professionals who are eager to learn and contribute. The ideal candidate thrives in a dynamic environment, is flexible in supporting varying operational needs, and is committed to delivering high-quality work.

Benefits through SSO

At SSO, we invest in your health, financial security, and professional growth.

Benefits include:

• Medical, vision, and dental insurance
• 401(k) with discretionary employer match
• Paid time off and holidays
• Flexible spending accounts
• Additional employee perks

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