Store Manager

Store Manager

Reports to: Regional Manager

Location: 500 W. Broad Street Statesville, North Carolina 28677

Contract Type: Full-Time, Permanent Working Hours: 40 hours per week

About BibliU

BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales.

Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 90% CAGR in the last three years to $100m per year. Our last significant fundraise was $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises.

In late 2023, we acquired Texas Book Company (now 'BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US. Since the addition of BibliU Campus, our US organic growth has exploded and is now 90% of our business. We are very excited about our growth and are expanding the team to meet our new market potential!

We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials.

Position Overview

We are looking for a results driven retail Store Manager for our store. The successful candidates will be able to lead a customer focused team, drive sales and profitability and enhance campus relationships.

What you will be doing:

• Collect, enter and analyze adoptions for order placement and maintain regular communication with campus stakeholders regarding status. Introduce and promote the most affordable option for the student.
• Manage inventory for your store, including receiving, tagging, set-up and the return of unsold inventory to the vendors.
• Develop and maintain a good working relationship with the faculty to obtain key information for course materials. Schedule regular appointments and meet with the appropriate administrative personnel to build partnerships, promote Day 1 access and determine the best option for students.
• Meet sales goals by training, motivating and providing feedback to sales staff.
• Ensure company compliance with policies and procedures.
• Maintain visual merchandising standards.
• Conduct personnel performance appraisals to assess training needs and build career paths.
• Address customer service issues and partner with Regional Manager to resolve issues.

What we are looking for

Must have:

• Proven success as a retail manager
• Excellent communication and interpersonal skills
• Desire to lead a results oriented team that is an integral part of the campus community.
• Detail oriented with organizational skills

Good to have:

• Two (2) years of college or its equivalent
• Background in Campus store management

Benefits

Our benefits are all aimed at supporting a healthy work-life balance and cultivating a company culture where you can bring your whole, human self to work.

Here's what we offer:

• Paid time off
• 401(k) plan
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Bonus incentive

We strongly encourage candidates of all different backgrounds, experiences and identities to apply. Each new hire is an opportunity for us to bring in a different perspective and BibliU is committed to building an inclusive and supportive workplace where everyone can do rewarding work.