Shipping & Receiving Associate

Shipping & Receiving AssociateUSCS is driven to advance, innovate, and serve companies seeking the best service, facilities, and logistics in the cold chain. We are employee-focused, an equal employment opportunity employer, and would love to have you join our team.Multiple Shifts available:DAY SHIFT 06:00 am - 02:30 pm2nd SHIFT 2:00 pm - 10:30 pm3rd SHIFT 10:00 pm- 6:30 amSchedule to be determinedThe Job Details:• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.• Expected to have a full picture understanding of how to enter products into the WMS, how the product is stored, and shipped out of the facility.• Engage with drivers and verify driver identification in order to assign them dock doors and ultimately check the drivers in and out.• Responsible for knowledge of product location within the warehouse to effectively assign dock doors.• Effectively communicate any issues to the warehouse so they can plan accordingly.• Accurately enter data into the system from the carrier/customers' paperwork to properly process inbounds.• Generate the bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all the correct paperwork for the load with the correct destination.• Must report overages, shortages, defective materials, or questionable conditions as per the customer's requirements to the department supervisor and note on carrier/customer documentation.• Responsible for putting all necessary information regarding appointments, including driver's paperwork, seal, trailer number, etc.• Act as the final checkpoint for order completion and accuracy prior to releasing the driver.• Responsible for identifying extra charges for pallets, overtime, labor, etc., and collecting appropriate charges from the driver.• Assist Customer Accounts with the posting of inbound and outbound shipments.• Maintain professional relationships with carriers and customers.• Act as a Welcome Center Associate and Security Guard when needed, including overseeing the complete check-in and check-out process, trailer verification procedure, checking the yard, and verifying sealed trailers.• Work effectively outside in order to communicate with drivers.The Job Specifics:• Location, Department and Work Hours: Customer Service• Reports To: Supervisor• Travel Amount: N/AWhat We Are Looking For:• Education: High School Diploma or GED• Experience: 1 - 3 years preferred.• Excellent communication skills, written and oral.• Ability to perform, but not limited to, the following tasks, be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database.Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.• Good arithmetic, reading, and typing skills• Sit and/or stand for extended periods of time• Be able to see, speak, and hear• Ability to work overtime as needed• May require physical effort associated with using the computer to access information, or occasional standing, walking, and lifting needed to carry out everyday activities.• Understand and follow verbal instruction, written instruction, and company policies.• A starter who can work independently and coordinate with others• Follow safety procedures at all times.• Ability to manage stress and productivity guidelinesThe Standard Details:• Always maintain a professional manner in appearance and communications.• Participate in staff and/or customer meetings if required.• Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.• Identify and record any issues relating to product, processes, and/or quality.• Initiate, recommend, or provide solutions through appropriate channels.• Verify the implementation of solutions.• Follow posted security procedures at all times while in the building.• Participate in Safety and Educational Training.What's In It For You:A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.Things We Need To Mention:• The above job description may not include all tasks necessary to complete the job.• Job functions may vary based on the area of operation. The job description is a listing of the most common tasks the associate will be required to perform in that job area.• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.QualificationsSkills:• Required: Conflict Resolution Novice• Required: Time Management Advanced• Required: Troubleshoot Advanced• Required: Analytical Skills AdvancedBehaviors:• Required: Team Player: Works well as a member of a group• Required: Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well• Required: Dedicated: Devoted to a task or purpose with loyalty or integrityMotivations:• Required: Job Security: Inspired to perform well by the knowledge that your job is safeEducation:• Preferred: High School or better.Experience:• Required: 1-2 years: ClericalEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.