Front Desk Receptionist

Receptionist / Front Desk Scheduler

Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.

Role and Responsibilities:

Greets and welcomes patients to the office

Posts payments to patient accounts

Assists patients with paperwork and collection of medical history

Communicates arrivals and departures with other departments

Schedules diagnostic tests

Schedules return encounters

Keeps the reception area free of trash and magazine tables organized

Stocks drinking cups for the waiting area

Clocks in and out for scheduled shift as assigned

Other duties as assigned

Set Yourself Apart: Skills and Qualifications

High School Diploma or equivalent

1-2 years of experience working within an office setting

1-2 years of customer service experience

Ability to operate a computer, phone and other office equipment

Excellent communication skills

Basic understanding of Microsoft Outlook

Entry level ability to use Microsoft Office platform

Mid-America Orthopedics