Inventory Control Supervisor, Maison Madison

Inventory Control Specialist

The Hermès Maison Madison Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York Region. This position will report to the Shipping & Receiving Director and will work collaboratively with the sales team and selling support teams to support the client experience in a fast-paced, luxury environment.

The Inventory Control Specialist is responsible for the management of the store inventory. The primary duties include receiving packages, merchandise into the store inventory accurately and efficiently on the day in which it arrives, ticketing merchandise and generating packing and shipping transfer and RTV of merchandise to other locations efficiently and accurately. All records associated with receiving and shopping merchandise will be neatly and accurately maintained in filing systems. The Inventory Control Specialist is responsible for the processing, recording and following up on all after sales service. The Inventory Control Specialist will provide support to store management to organize, conduct and reconcile weekly cycle counts and bi-annual inventories. The Inventory Control Specialist is also responsible for the ordering and maintaining of adequate stock levels in shipping/selling supplies, as well as store and kitchen supplies. All other duties as assigned by the supervisor.

Maintain an accurate and organized store inventory. Organize and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Managing Director and Operations Manager

Process all incoming and outgoing shipments within the business day they are generated. Ensure proper documentation is completed.

Check in all returns against previous day's business.

Print and ticket merchandise, returns and price updates.

Process, record, maintain and follow up on all aftersales service.

Process damages, maintain inventory for damages.

Work with Store Management to analyze business and replenish needs.

Develop inventory strategies to support the selling process and to maintain our warehouse standards on a daily basis.

NO supervisory responsibility.

NO budget responsibility.

NO decision making responsibility.

2+ years of experience in operations, experience in a luxury environment preferred

Effective written and verbal communication skills.

Ability to effectively analyze information.

Ability to problem-solve.

Ability to multi-task with accuracy.

Attention to detail.

Ability to follow both written and verbal policies and directives.

Attention to asset protection and inventory control.

Experienced with technology to fully utilize internal systems as well as external shipping software programs.

Ability to lift between 0-25 lbs. without assistance.

The hourly range for this position is $23.38 - $29.26 per hour. Actual rates are determined based on the job, location, and individual experience.

Hermès is proud to offer a variety of benefits to support the needs of our employees and their families, including:

Commission and bonus incentives based on sales performance

Medical, Dental, Vision

Life Insurance and Disability

Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)

Paid Parental leave and transition time

401(k) and Roth Retirement plan with company matching and profit sharing

Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance

Product discount and EAP resources

Access to Calm App, Health Advocate, Family Building Support and more!

We are looking for a candidate that has a combination of the above attributes and can perform the key functions of the role with or without reasonable accommodations.