Compliance Officer

Compliance Officer Location: Orlando, FL 32801 (Multiple Location) 4 Months Contract Position Interview mode: Either Webcam Interview or In Person Possible Work Locations 400 W. Robinson Street., Ste. N908 Orlando, FL 32801 1313 N Tampa Street., Suite 712 Tampa, FL 33602 8550 NW 33rd Street Suite 401 Doral, FL 33122 FTL#1-1400 West Commercial Blvd, Ste#185- Ft. Lauderdale FTL#2 1525 W. Cypress, Ft. Lauderdale, FL33309 2601 Blair Stone Road, Tallahassee, FL 32399 Job Description: Candidate Responsibilities: Contact constituents/complainants to discuss the details of the complaints that are filed. Read state statute and compare with complaints to analyze the issue. Communicating with the public, so good customer service skills are a MUST. Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason. Provide any resources or referrals, as appropriate. Send a written correspondence to the complainant once approved by the supervisor. Close the case out by adding the appropriate codes/activities/statues in Versa. Document the actions in the OnBase system. Candidate Required Skills: Communicate verbally and in writing appropriately Read and interpret Florida statutes Previous experience working with the public in a professional work environment. Exceptional organizational skills Commit to the project timeline Skill Matrix: Skill - Required No. of Years - Actual Years of Experience Ability to speak and understand English - Required High school diploma - Required Excellent written and oral communication with the public - Required Ability to read and interpret Florida State Statues - 1 Year Experience working with the public in a professional work environment - 3 Years Experience working with the public and analyzing complaints - 1 Years Experience using Versa - Highly Desired Experience using OnBase system - Highly Desired About Us: InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company. #J-18808-Ljbffr