Premium Runner | Part-Time | PeoplesBank Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.


Position Summary

As a Premium Runner you'll play a key role in delivering elevated service to our premium guests in Suites, Clubs, Loges & Restaurants. This is an exciting opportunity to be part of a dynamic team at PeoplesBank Arena.

This role pays an hourly rate of $16.94 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 4, 2026.

About the Venue

The PeoplesBank Arena is Connecticut's premier destination for sports & entertainment. The 15,000+ seat downtown arena is home to the eleventh-time National Champion UConn Women's Basketball team and the six-time National Champion UConn Men's Basketball team. Led by Hall of Fame basketball Head Coach Geno Auriemma and Dan Hurley, the Men's & Women's basketball programs have established themselves as national powerhouses.

The PeoplesBank Arena is also home to the AHL's Hartford Wolf Pack, the primary developmental affiliate of the New York Rangers. The PeoplesBank Arena entertains millions of visitors annually with a variety of concerts, family shows, ice-skating spectaculars, consumer events, and trade shows throughout the season. The venue has played host to an extraordinary roster of world-renowned artists, including Taylor Swift, Justin Timberlake, Bruce Springsteen, Billy Joel, Pearl Jam, Black Eyed Peas, Britney Spears, Drake, and many others.

The PeoplesBank Arena will continue to be the center of sports and entertainment for Hartford and the State of Connecticut for years to come.

Responsibilities

• Deliver timely, accurate, and professional service to guests in premium seating areas
• Ensure all food and beverage items are neatly presented and delivered with care
• Monitor assigned sections and maintain a clean, organized, and professional environment
• Stock and replenish stations (ice, cups, mixers, napkins, etc.) as needed
• Communicate effectively with servers, supervisors, and kitchen staff to ensure smooth service
• Support event setup, service, and teardown across premium spaces
• Adhere to all company policies, safety protocols, and sanitation standards
• Maintain accurate inventory and requisition supplies as needed
• Possess full knowledge of menu items and accompaniments
• Ensure all areas have appropriate serving ware and are cleaned post-event
• Maintain operable and sanitized equipment in assigned areas
• Other duties as assigned by supervisors or management

Qualifications

• Exceptional communication skills and a guest-first attitude
• Previous experience in fast-paced, high-volume service environments preferred
• Strong communication and teamwork skills
• Comfortable with physical duties, including walking, standing, lifting, and bending
• Experience in arena or live event food & beverage service is a plus
• Availability to work evenings, weekends, and holidays as per event schedule

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people , improves our service , and raises our excellence . Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.