UX Designer, Device and Services Design Group - Emerging Design

We're looking for a UX Designer who is customer-obsessed and eager to invent on behalf of customers across Alexa's growing ecosystem. In this role, you'll design experiences that span UX, visual and voice interfaces across Alexa devices, consumer hardware, and wearables, helping customers get things done, stay connected, and interact with their world more effortlessly. You'll transform interactions at home and on the go into intuitive, personal experiences that feel seamless and delightful.This is a high-ownership role where you'll operate with autonomy, bias for action, and a builder's mindset. You'll be driving 0-to-1 product launches on emerging products, shaping agentic customer experiences, and pushing the boundaries of what ambient, multimodal AI can do for people every day. If you thrive in ambiguity, love working across device form factors, and want to define new consumer experiences from the ground up, this role is for you.Key job responsibilities- Lead end-to-end design of features, from early-stage concepts that build stakeholder conviction, through to production-ready execution alongside engineering.- Deliver high-quality designs and assets with a sharp eye for typography, layout, motion, iconography, and detail.- Partner with designers across Alexa to adopt, extend, and contribute to shared design systems and libraries — raising the bar for the broader team.- Incorporate insights from Alexa research, conduct secondary research, and co-lead user studies to validate decisions and reduce ambiguity.- Collaborate with product managers, engineers, researchers, marketing, and business development to keep the customer at the center of every decision.- Identify and document new patterns, best practices, and reusable components, thinking beyond your immediate project to scale impact.A day in the lifeYou'll support products across their full lifecycle — from emerging concepts in their early stages to launching products heading to market — which means you'll design net-new concepts for Alexa devices and consumer hardware, dream up new ways to solve long-standing problems, and partner with product managers, engineers, and researchers to refine product offerings. One week you might run user research to test how customers interpret and respond to the experience you're designing, while another week you might build a working prototype for an agentic, multimodal experience across voice and visual interfaces. No matter what, you'll operate with ownership and autonomy throughout your day.About the teamThe Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio — including Echo speakers, Echo Show smart displays, Fire TV, Fire Tablets, Kindle, Echo wearables like Buds and Frames, Alexa+, the Alexa app, and related smart home experiences. We work at the intersection of design, product, and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in thinking big, storytelling, and crafting the "why" behind everything we ship.Basic qualifications- 3+ years of design experience- Experience working with stakeholders to plan and execute programs that are strategic in nature- Experience in delivering design solutions for projects of large scope and complexity- Experience developing solutions and executing plans on complex projectsPreferred qualification - Experience defining and maintaining design patterns and UX standards- Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps- Experience designing in an agile development environment- Experience in visual design expertise with ability to produce fresh, simple, elegant and exceedingly usable layouts and interactions and iconography- Experience with voice interface, natural language or multimodal designAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, CA, San Francisco - 129,600.00 - 176,000.00 USD annuallyUSA, CA, Sunnyvale - 129,600.00 - 176,000.00 USD annually