Consumer Insights Analyst

If you are interested in sports jobs with the New Orleans Saints and Pelicans, you're in the right place!

Who we are:

The mission of the New Orleans Saints and New Orleans Pelicans is to be #1 in everything we do and to be a global brand to all of our fans. We take pride in the growth and success of the entire Gulf Coast region and are committed to leveraging our resources and goodwill to foster meaningful change for the greater good of society and our community. We celebrate individuality and value all identities and experiences, and value the perspectives of our team members. Our team members are integral to our success, and we stand beside them through success and hardship. We make it a priority to make all team members feel included and their opinions be heard. Together, we win!


Who you are:

You want to be part of a team that values community, integrity, excellence, and an organization where people come first and are celebrated. You love the industry of sports, and are excited by the potential of working for two major leagues, the NFL and the NBA. You understand and appreciate that New Orleans is a unique city with so much to offer, and you want to be a part of the vibrant community that wants to see it's teams be the best. You are passionate, driven, and ready to work hard and have fun.

Position Summary:

The Saints and Pelicans' Consumer Insights department is looking for a talented analyst who is passionate about designing, crafting, and operating automated analytical solutions that will drive scientific data-driven decision making and have direct and measurable positive impact to both the New Orleans Saints and the New Orleans Pelicans, as well as other Benson Businesses and their customers.


As a Consumer Insights Analyst, you will play an important role in the Business Intelligence function and support Ticket Sales, Marketing, Digital Media, Corporate Partnerships, and other related departments and business units. This position will take the lead in providing key metrics, insights and recommendations for pricing analytics and forecasting as well as be responsible for specific reports and dashboards to be distributed across departments and senior executives.


As a key member of the team, you will own and manage projects, use advanced and evolving methods to solve business problems, and meet business leaders across the company to deliver actionable insights and tangible business value.


What you will be doing:

Specific duties include, but are not limited to:

• Build and maintain reports and dashboards to measure, monitor and analyze demand, supply, elasticities, and other metrics
• Assist with pricing analytics, revenue forecasting, and competition analysis in the market
• Work closely across the Consumer Insights department to acquire and integrate data from various businesses and data sources
• Analyze local and regional market data from Bloomberg, Moody's Analytics, Census, Bureau of Labor Statistics, Nielsen, and YouGov to forecast demand and assess pricing trends for various products
• Build and maintain reports, dashboards, and data visualizations that are focused on local and regional trends
• Support the analysis of digital/social content assets, pricing strategies, and customer / fan behaviors across digital channels
• Design and build datasets and statistical models for pricing analytics, revenue projections, etc.
• Build reports and dashboards to monitor and analyze data warehouse performance to provide insight to front-end users
• Build reports and dashboards to monitor and analyze the quality of data in the data warehouse to support sales and marketing campaigns
• Support ETL projects that integrate various data sources into the data warehouse
• Document and build visuals of conceptual architecture for each database in the data warehouse
• Other projects and duties as assigned

What you'll bring:

• Bachelor's degree in in Economics, Business Analytics, or a related field
• Proven data analytics experience is required
• Highly analytical person with strong problem-solving skills
• Exceptional attention to detail
• Knowledge and experience with Microeconomics concepts and strategies, and experience with pricing and forecasting analytics
• Minimum 2 years' experience with SQL and PowerBI
• Proven strong Mathematics capabilities
• Strong communication and organization skills required
• Highly self-motivated individual with excellent teamwork
• Project management experience is a plus
• Advanced Excel skills is a plus
• Advanced PowerBI, SQL and Python experience is a plus
• Statistical Analysis and Modeling experience is a plus
• Experience within the sports industry is not required, but is a plus

Working Conditions:

• Typical office environment
• Working schedule/hours will ebb and flow with NFL/NBA schedule, and will include working some late hours, holidays, nights, and weekends

What we offer:

• Medical, Dental and Vision Insurance options
• 401K with employer contributions
• Paid parental leave
• PTO and paid holidays
• Wellness Program

Applications must be submitted online. Please do not mail or email resumes to the Saints/Pelicans. All qualified candidates will be contacted by phone and/or by email. Please do not contact the Saints/Pelicans Human Resources or Hiring Manager to check the status of your application. When applying, please be sure your updated contact information is provided.


The New Orleans Saints and New Orleans Pelicans ("Teams") are committed to providing equal employment opportunities for candidates and employees regardless of their membership in any protected classifications. The Teams will not discriminate in violation of the law on the basis of race, color, age, national origin, sex (including sexual orientation, gender identity, transgender status, and pregnancy), religion, physical or mental disability, genetic information, marital status, veteran status, familial status, status as a victim of domestic violence, and/or any other legally protected class under applicable federal, state, or local laws. This anti-discrimination policy applies with respect to all employment decisions, including but not limited to hiring, promotion, discipline, and discharge. The Teams are committed to equal opportunity for persons with disabilities in compliance with the Americans Disabilities Act and state law. If you feel you need an accommodation for a disability, please inform us. Requests for accommodation will be evaluated on a case-by-case basis. If you request an accommodation, it is essential that you participate fully in the interactive process.