IT Applications Support Specialist

Job Description

Job Description

General Function

This position will provide support and maintenance of software applications throughout the District.

Education/Training Experience

● Minimum: 3 to 5 years of directly related experience.

● Preferred: Bachelor's Degree from an accredited college or university and three or more years of directly related experience.

Knowledge/Skills and Abilities

● Good working knowledge of and experience with enterprise and desktop applications, including MS Office Suite/Office 365, Google Apps for Education, Google Management Console, GoGuardian, LANSchool, Adobe Creative Cloud, AutoCad, Educational applications, Mobile Device Management (MDM), Corel Draw, Asset Tiger or other IT asset management system, SchoolDude, PowerSchool, Raptor, etc.

● Familiarity with multiple operating systems such as Apple, Windows and Chrome.

● Knowledge/experience in managing iPad carts and Chromebook carts.

● Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

● Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Physical/Cognitive Requirements

Regularly required to sit, use hands to finger, handle, or feel objects, tools or controls; communicate verbally and electronically; reach with hand and arms. Frequently required to stand and move throughout the building and/or

What Sets Us Apart?
At the core of service delivery is the vision to build a long term relationship with our customers
We partner with clients to tailor services to match their specific technological needs
Our primary source of new customers each year is referrals from satisfied existing customer
Prioritizing and implementation in phases is built into our service delivery model
We provide experienced, people oriented brand of service that allows for creativity and quick action
We have a "Listen and Advise" not " Sell" culture

Strategic business partnership providing speed, agility, flexibility and innovativeness
Extensive experience with all levels of government and Fortune 500 enterprises, including Accenture, CSC, EDS & IBM
Relationships with resources nationwide
Small Business Administration designee of:
Business Development Program
Small Business
Disadvantaged Business
Minority Owned Business

Premise Distribution Cabling
Structured Cabling
Video Surveillance Solutions
Professional Services
Unified Communications Solutions
Core Infrastructure Solutions
Business Productivity Solutions
Service Delivery
Problem Resolution
Help Desk / Call Center Support
Asset Management
Staffing Services

Company Description

What Sets Us Apart?\r\nAt the core of service delivery is the vision to build a long term relationship with our customers\r\nWe partner with clients to tailor services to match their specific technological needs\r\nOur primary source of new customers each year is referrals from satisfied existing customer\r\nPrioritizing and implementation in phases is built into our service delivery model\r\nWe provide experienced, people oriented brand of service that allows for creativity and quick action\r\nWe have a "Listen and Advise" not " Sell" culture\r\n\r\nStrategic business partnership providing speed, agility, flexibility and innovativeness\r\nExtensive experience with all levels of government and Fortune 500 enterprises, including Accenture, CSC, EDS & IBM\r\nRelationships with resources nationwide\r\nSmall Business Administration designee of:\r\nBusiness Development Program\r\nSmall Business\r\nDisadvantaged Business\r\nMinority Owned Business\r\n\r\nPremise Distribution Cabling\r\nStructured Cabling\r\nVideo Surveillance Solutions\r\nProfessional Services\r\nUnified Communications Solutions\r\nCore Infrastructure Solutions\r\nBusiness Productivity Solutions\r\nService Delivery\r\nProblem Resolution\r\nHelp Desk / Call Center Support\r\nAsset Management\r\nStaffing Services