Branch Operations Supervisor

What Makes Stephen Gould Exceptional

Founded through a passion for entrepreneurship, our success is due to the ingenuity and tenacity of our extraordinary teams, bringing people and ideas together. With Stephen Gould, everything is within reach including an exciting career opportunity. We want you to join our team and build on our incredible 80-years of excellence. Stephen Gould looks for people that want to design and develop exciting solutions for a variety of engaged and passionate clients across the globe. With headquarters in Madison, New Jersey, 40 locations throughout the U.S, and operations in six countries outside the U.S, we have grown tremendously while staying true to our 5 Principles: Stephen Gould - 5 Principals

Values and behaviors we look for:

• Be committed to delivering the best results as a team, recognize that decisions may differ from individual opinion, succeed as a group.
• Turn challenges into opportunities, be proactive and problem-solve early.
• A positive and gracious colleague who leads and motivates through collaboration and support for peers.

What will I do?

As a Branch Operations Supervisor, you will be the driving force behind the success of our Tool Control Operations located in Duluth, GA. Your leadership will empower the team to optimize performance, cultivate high-performing teams, and ensure seamless, profitable delivery of our client's supply chain and manufacturing solutions. This is a role for a seasoned professional who thrives on building a winning culture, providing outstanding customer service, and exceeding organizational goals. Communication, detail orientation, accountability, positivity, and time management are key to success.

• Planning and controlling production schedules and coordinating with material requirements to ensure a controlled flow of approved materials
• Oversee production operations (assembly, material forming/shaping, processing, treating, packaging, etc.)
• Oversee a small team of account coordinators who process sales orders from quote to delivery.
• Oversee Quality Standards and working with external auditors
• Uses production planning and scheduling to limit materials shortages
• Researching, evaluating, and recommending changes to production processes, systems, technology, or equipment to enhance organization's production capabilities
• Collaborates with the customer service, engineering, and sales departments to identify and resolve quality concerns.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Ensure policies, practices and procedures are understood and followed by direct reports, customers and stakeholders.
• Ensures production equipment complies with professional and safety standards.
• Schedules maintenance and repair of equipment used in production process to avoid downtime or delays.
• Allocate hours worked by employees to be billed back to client projects
• Performs other related duties as assigned.

Values and behaviors we look for:

• Extensive knowledge of manufacturing requirements and planning.
• Excellent communication and interpersonal skills.
• Excellent analytical and problem-solving skills.
• Embrace change and be nimble through the dynamic and evolving environments.
• Transparent, collaborative, dependable and forward-thinking.
• Have resilience and drive with accountability and responsibility
• Excellent communication, both written and verbal
• Project management skills with proven ability handle multiple priorities and meet deadlines

Role Requirements

• Bachelor's degree in Supply Chain Management, Business Management, Engineering or a related discipline + 5 years of experience or 10 years of experience managing production teams.
• 5+ years of experience managing a team
• 5+ years of experience in a production management or supply chain related role
• Aerospace industry experience with preferred experience with AS9100 standards and audits.
• Six Sigma certification strongly preferred
• Proficient with computerized materials control programs.
• Proficient with Microsoft Office Suite or similar software.

This position description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.