Lead Property Maintenance Technician

Lead Property Maintenance Technician Rise Madison Apartments | Madison, Wisconsin Build Something Exceptional. Lead the Future of Apartment Living. Rise Madison Apartments, a newly constructed apartment community completed in 2025, is seeking an experienced and motivated Lead Property Maintenance Technician to join our team. As a premier Section 42 Affordable Housing community, we are dedicated to providing high-quality, safe, and welcoming homes for residents while maintaining the highest standards of property operations. What You’ll Do As the Lead Property Maintenance Technician, you’ll be the driving force behind maintaining the quality, safety, and appearance of our community. You’ll oversee daily maintenance activities while helping create an outstanding resident experience. Key Responsibilities Lead and coordinate daily maintenance operations Diagnose and repair HVAC, plumbing, electrical, appliance, and building systems Complete service requests promptly and professionally Perform preventive maintenance programs Assist with apartment turns and move‑in readiness Maintain community amenities, common areas, and exterior grounds Troubleshoot building equipment and mechanical systems Ensure compliance with safety regulations and company standards Support and mentor maintenance team members Participate in rotating on‑call emergency maintenance coverage Build positive relationships with residents through exceptional customer service What We’re Looking For Required Qualifications Previous experience in apartment, residential, commercial, or facilities maintenance Strong knowledge of HVAC, plumbing, electrical, and general building maintenance Ability to diagnose and resolve maintenance issues independently Excellent communication and customer service skills Strong organizational and leadership abilities Valid driver’s license and reliable transportation Why Join ACC? Competitive pay with bonus opportunities Comprehensive medical HRA plans (company sponsored), and voluntary dental, & vision coverage for employees working 30+ hours per week Short‑term disability, long‑term disability, and life insurance options (available for employees working 30+ hours per week) Company‑paid $25,000 life insurance policy when enrolled in STD and LTD (available for employees working 30+ hours per week) Full and part‑time employees eligible for the 401(k) after 6 months of employment with company match—ACC contributes 25% of the first 5% of eligible compensation, with full vesting after 3 years of employment Paid time off, provided up front, to recharge and reset 10 paid holidays, including a floating holiday and a birthday holiday Free Employee Assistance Program (EAP) for all employees—available to both full‑time and part‑time team members, no enrollment required Essential Duties Monitor all interior and exterior for maintenance issues. Perform inspections of all apartments, buildings, and common areas Maintain and keep all tools and equipment in acceptable working conditions and work area neat and clean Electrical: replace or fix outlets, light switches, fixtures, and breakers Plumbing: replace or fix faucets, re‑piping, toilets, sinks, and unclog drains Heating and Cooling: general heating repairs and cleaning filters, compressors, and condenser coils Groundskeeping, including picking up trash, keeping the building clean, shoveling and salting sidewalks and entryways in winter, lawn care and landscaping as needed General carpentry and drywall repairs as needed Assist with cleaning and janitorial requests as needed Paint units and general common areas as needed Repair and replace windows and screens as needed Troubleshoot, repair, or replace appliances Maintain an accurate log of trash pick‑ups and snow removal to ensure timeliness and billing is correct Repair and replace locks and deadbolt locks as needed Communicate with the manager on daily work orders and provide status updates to keep orders current and collected Perform and conduct all unit turnovers within ACC policies and by provided deadlines Create and maintain a safe work environment; any concerns or hazards directed to the manager immediately Perform preventative maintenance per ACC policies and operations manual by testing all emergency fighting, smoke detectors, fire alarm systems, emergency exits, and other systems in place Available for all on‑call emergencies after work hours and weekends per a rotating or established schedule per management All on‑call emergencies responded to within 20 minutes of call receipt Report and document all accident and emergency situations promptly Keep resident and sensitive information confidential per company policy Maintain relationships with vendors, suppliers, and professionals servicing the company and/or property Assist other properties with maintenance requests as needed All other duties as assigned Knowledge, Skill & Ability Requirements 1–2 years of maintenance experience required Multi‑family property maintenance experience preferred Basic knowledge of electrical, plumbing, groundskeeping, and troubleshooting Must be able to physically inspect the properties Basic knowledge and ability to use a variety of equipment including circular saw, drill, jig saw, electrical tester, hand tools, power tools, and cordless tools Maintain valid driver’s license with acceptable driving record Flexibility with working hours and availability for on‑call emergencies Ability to prioritize and possess efficient time‑management skills Excellent verbal and written communication skills Strong customer service skills with ability to handle complaints positively and efficiently Goal‑oriented and team player Ability to work independently under tight deadlines Exhibits a high degree of professionalism and respect through appearance and interactions with others Physical Demands The physical demands described are those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to physically stand, walk, bend, climb, and use full hand range of motion and finger dexterity to touch and feel. Must be able to reach with hands and arms and lift up to 50 pounds and as needed … Travel Travel to property locations using personal transportation. Must also be able to travel to all trainings and meetings arranged through the Corporate office periodically throughout the year. ACC Management Group is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. #IND123 #J-18808-Ljbffr