Contact Center Workforce Analytics Lead

A well-known hospitality affiliate in Miami seeks a Contact Center Workforce Data Analyst to enhance efficiency through data insights. This in-house role involves building performance dashboards, supporting scheduling, and collaborating with cross-functional teams. Candidates should possess 5+ years of analytics experience, a Bachelor's in a relevant field, and proficiency in SQL and Power BI. Benefits include health, dental, vision, and a 401K plan. International travel may be required. #J-18808-Ljbffr Unique Vacations, Inc.