Order Picker

Order Picker

LabConnect improves lives by partnering with pharmaceutical and biotech companies, and clinical research organizations (CROs) to accelerate the development of new medicines around the world. We are an independent, global, one-stop-shop focused on delivering Central Laboratory Services that are tailor-made, timely and flexible to meet the evolving study demands of traditional to increasingly complex trials. Additionally, we provide Functional Service Provider (FSP) Solutions, supporting our clients with scientific and technical expertise, acting as an extension of their team, coordinating all laboratory related needs, advising on strategies for lab data collection and providing end-to-end analytical and logistical solutions.

Job Summary

The Order Picker is responsible for accurately retrieving, verifying, and preparing clinical trial materials according to established pick lists, documentation standards, and operational timelines. The role ensures that all materials are handled, documented, and prepared in alignment with CTM procedures, quality expectations, and regulatory requirements.

Essential Duties and Responsibilities

• Retrieves clinical trial materials from inventory based on pick lists, order priorities, and protocol-specific requirements.
• Reviews Order Pick sheets, including shipping method, customer details, assemblies, item numbers, and lot/expiration requirements.
• Verifies item accuracy, lot numbers, expiration dates, quantities, and unit of measure, following numeric and traceability standards.
• Handles refrigerated, frozen, sensitive, or regulated materials in accordance with safety and handling guidelines.
• Executes backorder, substitution, and shortage procedures when required, escalating discrepancies per department workflow.
• Packages and stages inventory appropriately to prevent breakage, loss, or separation.
• Places completed picks in designated bins with correct identification (e.g., ship date, SO#, shipping method, bin count).
• Supports the Second Count process by preparing orders for verification and ensuring documentation accuracy.
• Completes QC checklist sections as required to support audit readiness.
• Maintains a clean, organized, and compliant picking and staging area.
• Collaborates with Shipping, Kit Build, Back Ends, and Front Ends teams to support timely order fulfillment.
• Assist with inventory cycle counts, restocking, and material organization as needed.
• Adherence to global SOPs, site procedures, and all relevant quality and safety regulations
• Perform other duties as assigned to support operations.

Education and Experience

• High School Diploma (or in process of obtaining equivalent) required.
• Prior experience in a warehouse, logistics, clinical materials, or inventory environment preferred.

Skills and Ability

• Strong attention to detail with the ability to follow structured procedures.
• Effective organization and time-management abilities in a fast-paced regulated environment.
• Basic computer proficiency for reviewing documents, entering IDs, and verifying item information.
• Ability to work both independently and collaboratively.
• Good English reading, comprehension, and communication skills

Supervisory Responsibilities: None

Physical Demands:

While performing the duties of this job, the occupant is regularly required to:

• Sit 25% of the week.
• Stand and walk 75% of the week.
• Walk and/or reach with hands and arms 75% of the week.
• Read text of various sizes.
• Communicate with others and hear.
• Lift, pull and/or push up to 50 pounds and/or ~23 kilograms.

• Specific vision abilities required by this job include hand-eye coordination and hand manipulation, distance vision, and ability to adjust focus.

Travel Requirements: Minimal

One Global Team

At LabConnect, we are proud to be one global team: united by our shared mission to advance clinical trials through innovation, agility, and collaboration. We believe that our people are our greatest asset, and we are committed to fostering a workplace that reflects our core values: People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

LabConnect is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We are committed to cultivating a workplace that is safe, equitable, and respectful for all. Together, as one global team, we strive to ensure that every individual has the opportunity to thrive and contribute to our shared success.

Join our team and discover how your work can impact patients' lives around the world!

Some of the Perks our LabConnectors Love:

• Financial Security (Base Pay, 401k Match and Possible Annual Bonus Eligibility)
• Health Benefits beginning on date of hire
• PTO plan, plus 11 Paid Company Holidays, and 1 Day to Volunteer in your community
• Short and Long-Term Disability, Life Insurance, and AD&D
• We celebrate our differences, which enriches our culture!

In addition to great perks and challenging work assignments, we invest in our people with career growth opportunities, globally. We believe in a friendly and collaborative environment with open lines of communication. While living out our values of People First, Quality Focused, Customer Centered, Technology Driven, and Accountability Always.

We are proud to be an Equal Employment Opportunity Employer and value the diversity of our workforce. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other protected characteristic.