Teller

Join Our Team as a Teller at IHMVCU! IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement, aligning with their goals, and promoting continual growth. We are seeking a member-focused Teller with a passion for building lasting relationships and enhancing member satisfaction. Responsibilities Actively listen to members' needs, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards. Process a variety of transactions, including deposits, withdrawals, transfers, loan payments and check cashing accurately and efficiently. Respond to member inquiries regarding account operations, access to services, resolving discrepancies, balancing, reconciling and adding or reducing service features on various accounts. Follow all cash, dual control and daily work documentation procedures, including balancing all work and cash drawer daily. Education & Experience High School Diploma or equivalent; additional education in finance, business or related field is a plus. Relative experience in customer support, problem solving and providing quality service is preferred. High level of integrity and a commitment to exceptional member service with a genuine desire to help others. Ability to build rapport quickly, actively listen and develop strong member relationships. Strong attention to detail and commitment to accuracy. Team‑oriented with flexibility to adapt and support various member needs in a fast‑paced environment. Compensation The pay range for this position is $15.00-$16.00 per hour. Final compensation will be determined by relevant work experience, specific skills and competencies, education, certifications and internal pay equity. Benefits Outstanding training and commitment to learning new skills Competitive compensation 401(k) with company match and profit sharing Paid time off with paid holidays Life insurance Paid community volunteering Education reimbursement Fitness reimbursement Health insurance including dental and vision Flexible Spending Accounts & Health Savings Accounts Employee Assistance Program (EAP) Access to fitness center Physical Requirements Standing for sustained periods of time. Walking to accomplish tasks, particularly for long distances or moving between work sites. Talking, expressing or exchanging ideas verbally with detail and clarity. Hearing, perceiving normal speaking levels and receiving detailed oral information. Finger, handle, touch – using fingers for picking, pinching, typing, applying pressure. Lifting up to 50 lbs. Visual demands – visual acuity for data analysis, transcribing, viewing a computer terminal, reading, inspecting small parts and operating measurement devices. Location: Davenport, Iowa (regional travel may be required). #J-18808-Ljbffr