User Support Team Lead, Casework Systems
American Red Cross
American Red Cross is seeking a System Operator Manager to oversee a team of user support staff and volunteers, ensuring timely resolution of IT tickets related to the casework system of record. The role includes leading a team, developing procedures, and coordinating with NHQ and field stakeholders to deliver effective user support for disaster-affected individuals and households. The position is term-limited with a defined end date and requires 3+ years of related experience, 1 year of #J-18808-Ljbffr American Red Cross
Vacancy posted 18 hours ago
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