General Manager

Operations Manager
Department:

Operations

Employment Type:

Full Time

Location:

Skokie, IL

Reporting To:

VP

Compensation:

$100,000 - $150,000 / year

Description
Precision Heating & Air Conditioning is a 45-year-old commercial and industrial HVAC company based in Skokie, IL, specializing in nursing homes and healthcare facilities across Chicagoland. We are growing fast, with more work than we can take on, and we are hiring an Operations Manager to sit between our service coordinator and our VP, run day-to-day operations, and lead our field team. We are looking for someone who has seen how a larger, well-run shop operates and can bring that structure here: the processes, standards, and accountability that let a strong team scale. We have never had a salesperson and pay no upsell commissions, and 18 to 20 year tenures are common here.

Key Responsibilities

Own day-to-day operations across service and installation, including scheduling, dispatch priorities, and daily to-dos

Oversee and support our field technicians, with 1 to 2 direct reports to start and the team growing

Build and roll out operational processes, standards, and KPIs that help the company scale

Partner with the VP and ownership on hiring, staffing plans, and growth goals

Use ServiceTitan to manage workflow, job documentation, and performance reporting

Maintain strong relationships with long-term commercial and healthcare customers

Uphold quality, safety, and customer service standards in occupied healthcare settings

Skills, Knowledge & Expertise

Operations, general management, or service management experience at a commercial HVAC or mechanical contractor

Experience at a larger or process-driven company, with a track record of building systems and standards

Proven leadership of field technicians and office support staff

Strong working knowledge of commercial HVAC equipment such as chillers, boilers, and rooftop units

ServiceTitan or similar field service software experience preferred

Must pass a pre-employment background and reference check

Benefits

Base salary of $100,000 to $150,000, depending on experience

Health insurance with a generous employer contribution

Dental and vision available with 50% of the employee premium covered

Simple IRA with 3% company match

PTO, sick time, and paid national holidays after 90 days

A leadership seat in a stable, growing company with no sales quotas or upsell commissions, ever

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