Sales & Brand Growth Director

Sales & Brand Growth Director

The Sales & Brand Growth Director is responsible for driving restaurant sales through

outside sales efforts, strengthening brand presence, and building meaningful

relationships with the community. This role focuses on generating new sales

opportunities, growing catering and larger orders, managing local customer

relationships, and leading brand growth initiatives while ensuring alignment with Chick-

fil-A values and standards.

What You’ll Do

• Create and track operational-level quarterly and annual marketing and growth calendars
• Develop and execute outside sales strategies to generate new business and increase restaurant revenue
• Identify, pursue, and close new sales opportunities with local businesses, schools, and organizations
• Drive catering sales through proactive outreach, relationship building, and follow up
• Outside, in-business personal blitzing and brand growth efforts at a minimum of 30% of total working hours - log accordingly
• Manage and grow onboarding relationships with local customers to encourage repeat and long-term business.
• Plan and execute restaurant in the community through networking, partnerships, and outreach efforts
• Manage in store marketing and community engagement initiatives
• Track sales performance, customer activity, and markeing effectiveness
• Collaborate with leadership to align sales goals with operational capacity
• Ensure all marketing and sales efforts follow Chick-fil-A brand standards
• Support new product launches and seasonal promotions
• Complete additional duties as directed by leadership

Key Performance Indicators (KPI’s)

• Catering sales growth (weekly, monthly, quarterly, and annual targets)
• Number of new sales opportunities generated per week/month
• New customer acquisitions (businesses, schools, and organizations)
• Cultivate repeat catering customer sales and customer retention rate
• Outside sales activity metrics (visits, calls, emails, follow-ups)
• Event execution and post-event sales impact
• Local partnership growth and engagement outcomes
• Promotional and campaign performance tied to sales
• Overall contribution to restaurant sales growth

What We’re Looking For

• Experience in outside sales, business development, marketing, or brand management
• Strong communication, follow-through, and relationship building skills
• Confident, self-motivated, and results-driven
• Ability to identify opportunities and turn conversations into sales
• Passion for community engagement and local business relationships
• Strong organizational skills with attention to detail
• Ability to work independently while collaborating with a team
• Previous administrative and supervisory experience preferred
• Alignment with Chick-fil-A values and a commitment to teamwork and hospitality

Schedule

• Part-time or full-time positions available
• Flexible availability, including mornings, evenings, and weekends
• Guaranteed Sundays off

Compensation & Benefits

• Company-provided uniforms and non-slips shoes
• Annual sick leave
• Scholarship opportunities
• Leadership development and training
• 401(k) eligibility upon vesting
• Health insurance eligibility upon vesting
• Daily Meal Allocation

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.