Client Advisor

The Client Advisor is responsible for providing exceptional client experience and product knowledge to drive individual and store sales targets and KPI’s. Acting as a brand ambassador, the Client Advisor builds strong and lasting client relationships and upholds the TOM FORD identity and values increasing engagement and client loyalty. Tasks & Responsibilities Work closely with Store Leadership to achieve Daily, Weekly and Monthly sales targe Generate and manage individual, high-volume sales business and achieve individual sales goa Source, recruit, develop and maintain client bo Track and grow spend of existing client netwo Manage regular client outreach, consignment, and appointment setti Follow-up on client purchases, alterations, deliveries, special orders, MTM fittings, client specific reques Maintain strong product knowledge of current and past collections at all tim esProvide product and client feedback to Store Leadership and Merchandising te Deliver outstanding service to TOM FORD clien tsMaintain an active presence in the local community; keep informed about major events and client activiti esAdhere to company policies and procedures at all tim esCreate high energy and a positive work environme Job Requireme nts 3-5 years of retail sales experience required; preferably in a luxury environ mentStrong entrepreneurial spirit and initia illsDeep knowledge of the luxury industry with a high level of fashion sensiti vityStrong interpersonal, communication, organization, and follow-through sk illsAbility to excel in a fast paced, high energy and a positive work environm ent.Availability to work during Store hours of operation, including nights, weekends, and holidays, as ne ededMust be able to operate all equipment necessary to perform the job, including Microsoft Excel, Word, PPT and Microsoft Teams, POS and phone systems, cash register and all other office equipment as ne ededAbility to lift or carry (pushing/pulling) up to 25 pounds (or mo re).Ability to bend, stoop, reach or squat to handle and stock merchan diseAbility to stand or walk for long periods (4-6 ho #J-18808-Ljbffr