Universal Banker

If you are talented, motivated and can get things done, we have career opportunities for you. We are looking to hire people who want to excel. We will grow your career through coaching, mentoring and supportive management. As an Equal Opportunity / Aff Universal Banker Department: Retail & Business Services Location: Hopewell Junction, NY Are you talented, motivated, and ready to take on more than just a job? At Rhinebeck Bank, we don’t just offer careers—we provide opportunities for growth! We’re seeking a Universal Banker to become an integral part of our team, with excellent benefits, and a supportive environment. We offer competitive pay, a comprehensive benefits package, and a clear pathway for professional development through mentorship and coaching. If you are looking for a dynamic role that allows you to make a difference in your community while growing your career, we want to hear from you! Position Overview As a Universal Banker, you will be responsible for delivering exceptional customer service by performing various tasks, from processing teller transactions to handling service and sales requests. You will play a vital role in bridging both teller and platform services, ensuring that customers’ needs are met efficiently. Your role will require you to understand their banking needs and recommend solutions to help them achieve their financial goals. Key Responsibilities Customer Transactions: Process a variety of banking transactions for customers, ensuring accuracy and timeliness. Sales and Service: Make outbound calls to generate sales, open accounts, and recommend the best products and services based on customer needs. Referral Duties: Direct customers to the appropriate departments or subsidiaries for additional services. Customer Relationship Management: Build and maintain strong relationships by providing timely follow-ups, answering questions, and resolving concerns. Ensure customers are satisfied with their experience at Rhinebeck Bank. Operational Support: Perform bank operations tasks, complete reports, and manage administrative paperwork in line with bank procedures. What We Offer Competitive Pay: $20.19 - $24.00 per hour based on experience. #J-18808-Ljbffr