Assistant Community Manager - The Madison

Simpson Housing is a large, fully-integrated real estate company with an enthusiastic entrepreneurial spirit. For 75 years, we have acquired, developed, built, and managed luxury apartment communities in highly desirable locations throughout the United States. We are driven by our Mission and Core Values and believe that our most valuable asset is our team.

Simpson Housing is committed to be a trusted leader in the multifamily industry. Our mission is to provide an exceptional employee experience, award-winning customer service, long-term value to our investors, and enhance our local communities.

Assistant Community Manager - The Madison Apartment Homes (a premier class A 506-unit garden-style community located in the Short Pump neighborhood and across from Short PumpTown Center ) – Henrico, VA.

We are proud to have been voted by our employees as a 2024 - 2026 USA Best Workplace in USA TODAY and as a 2024 and 2025 T op 15 workplace in the Real Estate Industry ! 

As a key member of our property operations team, you will be responsible for:

• Managing the property and on-site staff in the absence of the Community Manager
• Touring and presenting the community in a compelling way and assisting prospective residents find the right apartment home
• Managing the community’s revenue and expenses to ensure the budget and financial guidelines are met under the direction of the Community Manager
• Ensuring accuracy and timeliness of bank deposits
• Administering late and non-sufficient check charges
• Maintaining accurate resident records, posts all rents, deposits and fees and all A/P functions as directed by Community Manager
• Issuing appropriate notices (i.e. late payments, evictions, NSF checks)
• Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables
• Reporting and following up on service requests with the maintenance team; conducts service follow-up with residents
• Building strong working relationships with our residents by providing outstanding customer service

• 2 to 4 of related multifamily property management experience (preferred but not required)
• Strong leadership and communication skills
• Experience with property management software (Yardi) preferred
• Experience with MS Office Suite (Word, Excel, PowerPoint and Outlook)

What Simpson Can Offer You:

As an industry leader, we understand what it takes to be successful in today’s competitive marketplace. Just as you’re unique in your skills, experience, and personality, each of our jobs has a curated set of benefits specific to the position.

Simpson is proud to offer you:

• Career apparel stipend
• Commission bonus on leases and renewals
• Quarterly bonus based on performance
• Substantial discount on rent (certain restrictions apply)
• Highly competitive compensation
• Health, dental, and vision insurance
• Flexible spending accounts
• Life and AD&D insurance
• Disability insurance
• 401(k) plan with company match
• Generous paid time off (PTO) program for full-time employees

• Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days

• Education reimbursement

Why work for Simpson? You might want to ask one of our employees that question. Our business is focused on community and improving the lives of those around us. We aim to deliver happiness while managing our communities and residents, engaging in our local communities, and creating a rewarding experience for our employees. Our supportive community of team members are welcoming and celebrate each other’s differences. Their commitment to service continues to strengthen the Simpson name.

If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!

Pay Range: $26.00 - $29.00 per hour

This pay range is approximate and the actual pay received may vary dependent upon certain factors such as related job experience, education, training, professional/industry certifications, etc. Please note this pay range does not include any additional compensation this position may be eligible for as listed above, such as commissions or bonuses.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applications are accepted on an ongoing basis.

Simpson Housing is an Equal Opportunity Employer

Job type: Full-time

Schedule: Monday to Friday, Day shift

Keyword Search:

Real Estate, Multifamily, Apartments, Assistant Manager, Assistant Business Manager, Rent Collection, Resident Retention, Bookkeeping, Yardi

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