UX Strategic Writer and Content Designer, Consumer Audio App

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, Polk, and Bowers & Wilkins
• Unite your passion for audio innovation with high-tech product development
• Create pitch-perfect, cutting-edge technology that elevates the listening experience

What You'll Be Part Of

We are seeking a UX Strategic Writer and Content Designer to shape and drive cohesive product narratives across our connected audio ecosystem. In this role, you will define the content strategy and execution for digital products and platforms, ensuring language is clear, concise, compliant, and aligned with the end-to-end user journey.

As a content advocate, you will help set the vision for product language and ensure consistency across multiple platforms and touchpoints. Your work will simplify complex technical concepts, enhance usability, and unify voice and tone across mobile apps, hardware interfaces, onboarding flows, and system-level messaging.

While your primary focus will be on iOS and Android mobile applications, you will also contribute to user experiences across AVRs, Hi-Fi devices, headphones, and Bluetooth speakers. You will collaborate across design, research, engineering, product management, legal/compliance, marketing, and customer operations to deliver intuitive, human-centered content at scale.

How You'll Make An Impact

• Drive the end-to-end content strategy and localization requirements for digital products and platforms.
• Define and maintain cohesive product narratives, voice and tone frameworks, and terminology standards across brands, platforms and languages.
• Write and edit final in-product copy, including microcopy, onboarding flows, error states, transactional messaging, navigational labels, and system content.
• Audit, analyze, and strategically refine existing product content to improve clarity, tone, and user comprehension across multiple languages.
• Develop, document, and maintain scalable content standards, glossaries, governance models, and reusable content components within design systems.
• Collaborate closely with UX designers, product managers, engineers, researchers, and legal/compliance partners to simplify complex technical or regulated concepts.
• Participate in user research and usability testing to validate content effectiveness and iterate based on empathy, logic, and data.
• Advocate for content-first thinking and accessibility best practices, including plain language and inclusive writing.
• Contribute content directly within Figma and component-based design environments to ensure alignment between design and language.
• Stay up to date on AI-assisted writing tools, translation workflows, and emerging content design practices.
• Understand the full technical ecosystem of connected audio products and translate complexity into intuitive, actionable language.

What Makes You A Strong Fit

• 5+ years of experience in UX Content Strategy, Content Design, and UX writing for consumer electronic products (for apps and user guides).
• Strong portfolio demonstrating the ability to simplify complex subject matter into concise, effective in-product content and microcopy.
• Proven experience defining high-level content strategy and information architecture for multi-step workflows and product ecosystems.
• Expert proficiency working within Figma and modern design systems.
• Experience working with content management systems (CMS), translation tools (e.g., Lokalize), and scalable content models.
• Demonstrated ability to collaborate cross-functionally and present content rationale to stakeholders.
• Strong understanding of accessibility standards and plain-language principles.
• Experience working in technically complex or hardware-connected environments is highly valued.
• Passion for consumer audio products and connected device ecosystems.

Bonus Points If You Have

• Familiarity with AI writing tools and translation platforms.
• Experience designing content for mobile apps connected to networked hardware.
• Knowledge of global localization workflows and terminology management.
• Understanding of regulatory or compliance-driven content environments.
• Basic familiarity with iOS and Android platform constraints.

Things To Know

• Willingness to travel 10% domestically and internationally.
• Willingness to work 3 days per week in the Owings Mills, MD , or Carlsbad, CA office
• Due to the nature of global infrastructure, you understand that flexibility in working hours is required.
• Successfully complete background investigation and drug screen as a condition of employment (post-offer).

What You Can Expect

• A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite three days a week.
• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
• Learning and development opportunities through our award-winning HARMAN University programs
• Wellness benefits designed to support your overall well-being
• Tuition reimbursement support
• Access to the HARMAN campus fitness center and cafeteria, where available
• An inclusive and diverse work environment that supports both your professional and personal development

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Salary Ranges:

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.