Principal Software Engineer - Digital Self Service

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you’ve come to the right place.As a Principal Software Engineer at JPMorganChase within the Digital Technology team, you, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm’s portfolios.Job responsibilitiesCreates complex and scalable coding frameworks using appropriate software design frameworksDevelops secure and high-quality production code, and reviews and debugs code written by othersArchitects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teamsApplies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale.Advises cross-functional teams on technological matters within your domain of expertiseServes as the function’s go-to subject matter expertContributes to the development of technical methods in specialized fields in line with the latest product development methodologiesCreates durable, reusable software frameworks that are leveraged across teams and functionsInfluences leaders and senior stakeholders across business, product, and technology teamsHelp define enterprise-scale, target state, AI-enabled architecture for solutions in the Consumer & Community Banking division, to define best-in-class and next generation customer experiencesCollaborate with product and engineering to define roadmaps and solution architectures towards target stateRequired qualifications, capabilities, and skillsFormal training or certification on software engineering concepts and 7+ years applied experienceHands-on practical experience delivering system design, application development, testing, and operational stabilityExpert in one or more programming language(s)Demonstrated experience designing and leading adoption of agentic AI-enabled development practices (using enterprise-authorized tools within the work environment) across teams, including setting standards for human-in-the-loop validation, auditability/traceability of changes, and secure handling of sensitive dataStrong understanding of responsible AI use and control expectations in engineering workflows, including security/resiliency implications, data sensitivity, and risk-based governance; ability to influence senior technical leaders on safe scaling patterns and reuseExperience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplinesUnderstanding of the businessPractical cloud native experienceExperience leading a product as a Product Owner or Product ManagerPreferred qualifications, capabilities, and skillsExperience in Computer Science, Computer Engineering, Mathematics, or a related technical fieldAdvanced knowledge of software architecture, applications, and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.Equal Opportunity Employer/Disability/VeteransOur Consumer & Community Banking Group depends on innovators like you to serve consumers, small businesses, municipalities and non-profits. You’ll support the delivery of award winning tools and services that cover everything from personal and small business banking as well as lending, mortgages, credit cards, payments, auto finance and investment advice. This group is also focused on developing and delivering cutting edged mobile applications, digital experiences and next generation banking technology solutions to better serve our clients and customers.Full timePosting Date: 2026-07-29