Leasing Professional - Us Cibolo

LEASING PROFESSIONAL

The Leasing Professional is responsible for managing the sales process from initial inquiry to lease signing, ensuring a high level of customer service is provided to prospective and current residents. This role requires a strong emphasis on resident retention, community engagement, and the ability to utilize technology effectively to manage resident information and marketing efforts.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Present the community and apartment homes in a professional and enthusiastic manner, highlighting key features and amenities that appeal to prospective residents. Respond to inquiries from prospective residents, schedule community tours, and guide prospects through the leasing process. Maintain a thorough understanding of the property's features, floor plans, pricing, and availability. Utilize property management software (such as Yardi or RealPage) to manage resident information, process applications, and track leases. Conduct resident move‑ins and move‑outs, ensuring a smooth and positive experience. Plan and execute resident retention programs, including community events and activities that foster a sense of belonging and satisfaction. Collaborate with the Community Manager on marketing efforts, including social media engagement and online reputation management. Maintain accurate records of resident interactions and transactions, ensuring compliance with all applicable laws and regulations. Other duties as assigned.

SKILLS AND EXPERIENCE

High school diploma or equivalent required. Bachelor's degree preferred. Minimum of two years of experience in a leasing or sales role, preferably in the multifamily industry. Proficiency in property management software (such as Yardi or RealPage). Excellent customer service and communication skills. Strong organizational and time management skills. Must have a valid driver's license with no major infractions in the last 12 months. Must have strong interpersonal and communication skills to effectively interact with residents, prospects, and colleagues. Must be able to build rapport and establish positive relationships with residents. Must be proactive and solution- oriented in addressing resident concerns and requests. Must work effectively in a fast‑paced environment and adapt to changing priorities. Must be a team player with a positive and professional attitude.

ADDITIONAL CONSIDERATIONS FOR LUXURY COMMUNITIES

Must possess a deep understanding of the discerning tastes and expectations of ultra‑high‑net‑worth individuals and a proven ability to foster a sense of exclusivity and personalized service. Must have the ability to eloquently showcase the unique features and custom amenities of an upscale community, highlighting its exclusivity and personalized services. Must maintain an impeccable personal presentation and project a polished, professional demeanor that reflects the sophisticated ambiance of the property. Must demonstrate expertise in concierge services, resident events, and lifestyle programming tailored to the discerning tastes of a luxury clientele.

REGIONAL LAWS AND REGULATIONS

Arizona: Arizona Residential Landlord and Tenant Act California: California Tenant Protection Act of 2019 Colorado: Colorado Warranty of Habitability Florida: Florida Residential Landlord and Tenant Act Georgia: Georgia Landlord‑Tenant Handbook North Carolina: North Carolina Residential Rental Agreements Act South Carolina: South Carolina Residential Landlord‑Tenant Act Utah: Utah Fit Premises Act Tennessee: Tennessee Uniform Residential Landlord and Tenant Act Virginia: Virginia Residential Landlord and Tenant Act

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is often exposed to outside weather conditions. The noise level in the work environment is usually moderate. This job description is intended to provide a general overview of the Leasing Professional role. The specific duties and responsibilities may vary depending on the needs of the community. #J-18808-Ljbffr Kairoi Residential