Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Mentoring by an Agent with 18 Years Industry Experience
• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off
• Training & development
• Competitive salary

ROLE DESCRIPTION:
As a full-time, in-office Insurance Account Associate with Chris Greaver State Farm, you will play a key role in growing our agency by helping customers find the insurance coverage that fits their needs. This is a sales-focused position with a strong customer service component. You will build relationships, generate new business, follow up with prospects, quote and sell insurance, identify cross-selling opportunities, and help customers throughout their relationship with our agency. You help improve the lives of our customers by proactively marketing all of our relevant products and services throughout Maryland, Pennsylvania, Delaware and Virginia.

This is not a traditional desk-based service position. Our Account Associates are expected to actively engage customers, follow up on opportunities, ask for the business, and consistently work toward individual and agency production goals.  Grow your career as you better your community, helping people with what matters most! As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

QUALIFICATIONS:

• Holds or is ready to pursue necessary state insurance licenses in Property & Casualty and Life & Health.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Detail-oriented and able to multitask.
• Ability to work in a fast-paced office environment.

RESPONSIBILITIES:

• Generate new business through inbound leads, outbound follow-up, referrals and existing-customer opportunities.
• Quote and sell Auto, Home, Renters, Life, Health and other appropriate State Farm products.
• Build customer relationships by asking questions, identifying needs and recommending appropriate coverage.
• Follow up consistently with prospects and customers to move opportunities toward a decision.
• Identify and develop cross-selling opportunities within existing households.
• Assist customers with policy applications, renewals, policy changes and other service needs.
• Maintain accurate customer and sales activity information in agency systems.
• Coordinate with State Farm departments and underwriters as needed to ensure timely policy issuance and service.

WHO ARE WE? GREAT QUESTION!

• We are a growth-minded, fast-paced agency team, seeking to create meaningful relationships with our customers!  
• We are a supportive team, willing to help each other out, and always learning and winning!
• We are driven and passionate about what we do, each and every day and love insurance!
• We work hard, play hard and have fun while doing it!

WHO ARE WE LOOKING FOR?  SOMEONE WHO IS:

• Sales-Driven: Comfortable asking questions, identifying opportunities, handling objections, asking for the business and consistently working toward sales goals.
• Customer-Focused: Passionate about providing exceptional service and building strong client relationships.
• Reliable and Trustworthy: Demonstrates integrity and professionalism in all interactions.
• An Excellent Communicator: Able to clearly explain insurance options and policies to clients.
• Detail-Oriented: Pays close attention to accuracy and thoroughness in processing applications and changes.
• A Team Player: Works well with colleagues and supports a collaborative work environment.
• Self-Motivated: Takes initiative and is proactive in meeting goals and deadlines.
• Adaptable and Flexible: Comfortable working in a dynamic environment and open to learning new skills.
• Tech-Savvy: Comfortable using digital tools and software relevant to insurance operations.
• Licensed or Willing to Obtain Insurance Licenses: Holds or is ready to pursue necessary state insurance licenses.
• Located in Maryland and within driving distance to our Perry Hall office