Internship, Universal Creative - Design & Development Analytics (Summer 2027)

Universal Destinations & Experiences Internship Program:

• Applications Close: October 26 2026 at 11:55PM ET. Submit your application as soon as possible dont delay!
• Summer 2027 Program Dates: Approximately May 2027 August 2027.

JOB SUMMARY:

Turn data into actionable insights as a Design & Development Analytics Intern with Universal this role you will collaborate with business partners project teams and operational stakeholders to support data-driven decision-making and continuous improvement initiatives across the organization.

Through hands-on project work you will gain exposure to industrial engineering and analytics methodologies used to solve real-world business challenges. You will conduct time studies analyze operational processes develop performance metrics and support efficiency improvement initiatives that enhance organizational performance. This internship offers an opportunity to build practical analytical and problem-solving skills while learning how data insights drive operational excellence and support the delivery of exceptional guest and team member experiences.

MAJOR RESPONSIBILITIES:

• Execute and participate in data-collection studies and perform data analysis using statistical tools and methodologies.
• Apply industrial engineering and analytics methods including probability and statistics process-flow analysis queuing theory and data visualization to identify efficiency opportunities establish performance metrics and monitor results.
• Support the development and execution of productivity and efficiency related analyses including the evaluation and improvement of operational processes.
• Support the development and delivery of business cases and presentations.
• Understands and actively participates in Environmental Health & Safety responsibilities by following established UO policy procedures training and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Industrial Engineering or applicable technical field.
• Familiarity with industrial engineering simulation process improvement Lean Six Sigma or applied analytics.
• Demonstrated ability to observe map and improve processes with experience applying time-study principles analyzing observational data and identifying operational bottlenecks.
• Knowledge of cloud services data-storage platforms and related tools such as AWS Azure or Google Cloud.
• Experience using AI tools such as Microsoft Copilot or ChatGPT to support analysis and organizational efficiency.
• Ability to write SQL queries to pull format and prep data (structured and unstructured) for analysis and modeling focused on efficiency scalability and reproducibility.
• Strong analytical problem-solving and communication skills.
• Preferred experience in theme parks hospitality entertainment or other high-volume service environments.

Please note the following:

• This internship will be an in-person experience based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university and must have a graduation date later than August 2027.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Required Experience:

Intern