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Remote Quality Monitor - Customer Service QA

Talentoma

Louisville, KY
  • Remote job

Talentoma is seeking a Quality Monitor for a fully remote role based in Kentucky, United States. You will review customer interactions and tickets to ensure accuracy, clarity, and completeness, working within the QA team and under a team lead. The position requires a 40-hour weekly commitment and varies by shift times. Responsibilities include evaluating inquiries in Zendesk, documenting findings in MaestroQA, maintaining trackers in Google Sheets, and escalating unresolved issues through #J-18808-Ljbffr Talentoma

Vacancy posted 6 hours ago
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