Housekeeper

Job Description

Job Description

Since 1978 The Inn at Little Washington, located at the foothills of the Blue Ridge mountains, has been one of the most decorated restaurants and hotels in the world. There is no better time to join in out growing team of exceptional people. On-the-job training, advancement potential, flexible schedules, amazing benefits, and competitive pay. Your next career awaits.

Some of our awards include Michelin 3 Stars, Forbes 5 Stars, AAA 5 Diamonds, and Wine Spectator Grand Award. Member of Relais & Chateaux.

Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious “family” meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

SUMMARY

Join one of America's most award-winning inns and restaurants, The Inn at Little Washington, located just 30 minutes from Culpeper. Having recently received our third Michelin star, business is soaring like never before! We are seeking enthusiastic, passionate individuals who are driven to be the best at what they do and desire to be a part of something truly special.

ESSENTIAL FUNCTIONS

1.       Perform a variety of cleaning activities which include, but not limited to, sweeping, mopping, dusting, polishing, vacuuming, disposing trash and making beds

2.       Ensure all rooms are cleaned and inspected according to 5 Star standards and within deadlines

3.       Perform turn up and turn down services for guest rooms

4.       Replenish guestroom and public area restrooms

5.       Maintain professional etiquette with all guests and employees

7.       Must greet all guests as though you are welcoming them to your own home

8.       Monitor and maintain cleanliness, sanitation and organization of assigned work areas

9.       Respond to guest requests in a timely and professional manner

10.    Must meet Forbes Standards in all daily operations and guest interactions

11.    Communicate any special requests to Housekeeping supervisor

13.    Responsible for following standard operating procedures and safety regulations

14.    Maintain a clean and organized workspace at all times

15.    Stock and maintain housekeeping cart

17.    Assist public area attendant in cleaning and maintaining the public areas as needed

18.    Assist with cleaning, folding, ironing and steaming of laundry as needed

19.    Complete all assigned projects by the Housekeeping supervisor

20.    Demonstrate a thorough knowledge of the Inn and its history

21.    Must follow all disinfecting and sanitization policies

QUALIFICATIONS

Required

1.       6 months to 1 year of housekeeping experience

2.       Must be able to work weekends and have a flexible work schedule

3.       Excellent communication skills

4.       Must be at least 16 years of age

5.       Must be well-groomed and well-presented with no visible tattoos

  Desirable

1.       Familiarity with Forbes Standards

2.       Ability to communicate with a language other than English, preferably Spanish or French

3.       Prior experienced working in a 4 or 5 star luxury property

SKILLS

1.       Ability to follow detailed instructions and complete tasks in a timely manner

2.       Ability to work independently, as well as in a close team environment

3.       Ability to use standard housekeeping equipment, which include, but not limited to, a linen cart, vacuum, mop, broom and various chemicals for cleaning

4.       Ability to work with little supervision and maintain a high level of performance

5.       Strong interpersonal communication skills both verbal and written

6.       Ability to speak using clear and professional language

7.       Ability to multi-task in a fast-paced environment

8.       Ability to cross-train across multiple departments and assist when needed

9.       Must always be compliant with quality assurance expectations and standards

10.    Ability to complete assigned work in a timely manner

PHYSICAL DEMANDS

1.       Must be able to lift 30+ lbs

2.       Able to stand, bend and walk for long periods of time

3.       Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting and climbing

**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**