ERP Upgrade Program Manager / PMO Lead - NCR Retalix
Swift Hire LLC
ERP Upgrade Program Manager / PMO Lead NCR Retalix
Location: Remote, USA
Experience: 10+ Years
Job Type: Contract
We are looking for an experienced ERP Upgrade Program Manager / PMO Lead to lead an end-to-end NCR Retalix ERP upgrade program . The candidate will manage program planning, governance, stakeholders, vendors, risks, testing, deployment, cutover, go-live, and post-production support.
The ideal candidate will have hands-on NCR Retalix upgrade/implementation experience and a strong background managing large ERP or enterprise technology programs, preferably in retail, grocery, convenience, or multi-store environments .
Key Responsibilities- Lead end-to-end NCR Retalix ERP upgrade/implementation programs.
- Manage program governance, PMO processes, steering committees, and executive reporting.
- Develop integrated program plans, milestones, dependencies, critical paths, and resource plans.
- Coordinate business, IT, store operations, finance, merchandising, supply chain, NCR/Retalix, and third-party vendors.
- Manage RAID logs, risks, issues, dependencies, actions, decisions, and escalations .
- Manage vendor and system-integrator relationships and delivery commitments.
- Lead and coordinate SIT, UAT, regression testing, deployment readiness, cutover, go-live, and hypercare .
- Track program budgets, forecasts, resources, and vendor spend.
- Drive business readiness, communications, training coordination, and change management.
- Provide executive dashboards, KPIs, status reports, and program health updates.
- Lead post-go-live stabilization, issue resolution, lessons learned, and continuous improvement.
- 10+ years of Program/Project Management or PMO experience.
- Hands-on NCR Retalix experience is required.
- Proven experience leading end-to-end NCR Retalix upgrades, implementations, migrations, or integrations .
- Strong experience managing multiple workstreams, cross-functional teams, vendors, and system integrators.
- Experience with SIT, UAT, cutover, go-live, and hypercare .
- Strong program governance, RAID management, executive reporting, risk/issue management, and resource planning experience.
- Strong stakeholder and vendor management skills.
- Experience with large-scale ERP or enterprise technology transformation programs.
- Retail, grocery, convenience, food & beverage, or multi-store experience.
- Experience with Retalix StoreLine, Retalix 10/R10, Retalix POS, Retalix HQ, or other NCR Retalix platforms .
- Knowledge of POS, ERP, merchandising, inventory, supply chain, finance, and store systems.
- Experience with Jira, Confluence, Microsoft Project, Smartsheet, Power BI, or similar PMO tools.
- PMP, PgMP, or equivalent certification.
Candidates must have direct NCR Retalix experience. Generic ERP/PMO experience without NCR Retalix upgrade or implementation experience will not be considered.
Vacancy posted 3 days ago
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