Health Information Specialist I

Job Description

Job Description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Hybrid/Onsite | Toledo/Middleburg Heights, OH | Full-Time | 8hr shifts

Position Overview

Datavant is seeking a detail-oriented and customer-focused Health Information Specialist to support two sites in a hybrid capacity. This role is responsible for performing Release of Information (ROI) functions while maintaining compliance with HIPAA regulations and Datavant standards.

This position will primarily support the Health Information Management (HIM) departments at both locations and may provide on-site coverage as needed.

Travel / Site Coverage Requirements

This is a hybrid role supporting two sites . The specialist will:

• Provide on-site coverage as needed, including when an on-site representative calls out
• Work within the HIM departments at both facilities

Training

New hires will receive:

• On-the-Job Training
• DHISC Training
• Structured onboarding support within the first 30 days

Key Responsibilities

• Process medical record release requests in accordance with HIPAA regulations
• Handle patient, attorney, insurance, and third-party requests
• Maintain accuracy and productivity standards
• Provide excellent customer service to patients and facility staff
• Work across multiple EMR systems
• Resolve complex issues while maintaining professionalism
• Ensure confidentiality and secure handling of protected health information

Preferred Skills & Qualifications

• Strong customer service and customer-facing experience
• High attention to detail
• Ability to resolve complex issues independently
• Dependable and team-oriented
• Experience working in healthcare or HIM environments
• Comfortable working across multiple EMR systems

Benefits & Growth Opportunities

• Full-time benefits , including:
• Medical, dental, and vision coverage
• 401(k) retirement plan
• Tuition reimbursement
• Paid Time Off , including major holidays
• In-person role with opportunities for growth and advancement within the company

Qualifications

• High School Diploma or GED required
  • Must be 18 years of age or older

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

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