Case Manager - Behavioral Health

Case Manager

Mental Health Kokua (MHK) is hiring a Case Manager in Kona, Hawaiʻi to support adults experiencing mental health challenges through community-based services. This full-time position focuses on helping individuals build stability, strengthen independence, and connect with behavioral health, housing, medical, and community resources that support their recovery goals.

As a Behavioral Health Case Manager, you'll build meaningful relationships while helping individuals navigate their recovery journey with compassion and respect. Working independently in the community and alongside a supportive behavioral health team, you'll make a meaningful difference every day by empowering people to achieve greater independence and improve their quality of life.

What You'll Do (Responsibilities)

• Care Coordination: Assess client needs, develop individualized service plans, and coordinate behavioral health, medical, housing, and community resources.
• Client Advocacy: Support individuals in accessing benefits, services, and community-based supports that promote stability and independence.
• Housing Stability: Help individuals maintain housing, strengthen independent living skills, and connect with community resources that support long-term success.
• Recovery-Oriented Support: Promote recovery using person-centered, strength-based, and trauma-informed practices.
• Community Collaboration: Partner with healthcare providers, families, landlords, and community organizations to support client goals.
• Crisis Response: Respond appropriately to client crises and coordinate support services in accordance with agency policies.
• Documentation & Compliance: Complete timely assessments, service plans, progress notes, and required documentation in accordance with agency and funding requirements.
• Team Collaboration: Participate in supervision, case reviews, and interdisciplinary team meetings to ensure quality, recovery-focused services.

Case Manager Qualifications

• Preferred: Bachelor's degree in psychology, sociology, social work, human services, or a related behavioral health field.
• Preferred: One and a half (1.5) years or more of case management, human services, behavioral health, or mental health experience; experience working with individuals experiencing serious mental illness and/or co-occurring challenges is a plus.
• Skills: Strong communication, organization, documentation, advocacy, and relationship-building skills.
• Certifications: Current TB clearance, CPR, and First Aid certification (or willingness to obtain).
• Fit for the Role: Comfortable supporting adults with mental health challenges in community-based settings while promoting recovery, stability, and independence.

Requirements & Work Conditions

• Ability to pass a criminal background check and drug/alcohol screening.
• Valid Hawaiʻi driver's license, current vehicle insurance, and safety inspection.
• Ability to travel throughout Hawaiʻi Island for client visits, appointments, meetings, and community-based services.
• Ability to lift up to 25 pounds and respond appropriately to emergencies as needed.
• Ability to work a flexible schedule based on program and client needs.

Benefits of Joining MHK

• Medical & Vision Insurance (UHA or Kaiser)
• Dental Insurance (HDS)
• Supplemental Insurance (Aflac)
• Pet Insurance
• 403(b) Retirement Plan
• Identity Theft & Legal Protection
• Paid Leave & Holiday Pay
• Public Service Loan Forgiveness (PSLF) eligibility

Why Choose Mental Health Kokua?

At Mental Health Kokua, we believe in "Opportunities to Begin Again." Every day, our team helps individuals build stability, strengthen recovery, and develop meaningful connections within their communities.

Behind every success story is someone who provides guidance, encouragement, and support along the way. Apply today and help others begin again with Mental Health Kokua.