Customer Service Representative - State Farm Agent Team Member

Responsive recruiter


Replies within 24 hours


Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY: I opened my agency in 2020 after working as a financial advisor, bringing a strong background in planning, guidance, and long-term relationship building into agency ownership. I'm a parent to two boys and know this community well, which helps shape the practical, personal approach we take with our customers. Our team includes four members who are focused, motivated, and committed to delivering consistent results.

We offer a 401k and PTO to support our team, and our office culture is driven and goal-oriented. We're looking for someone who is motivated, dependable, and eager to grow in a fast-moving environment. If you take pride in working hard and pushing yourself to improve, this is a place where your effort will be recognized and rewarded.

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Lauren Lee - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Korean preferred.

Compensation: $47,000.00 - $60,000.00 per year


Seeking Currently Licensed Applicants Only

We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Lauren Lee - State Farm Agent may be the right fit for you! Come work with an energetic, fun team at Lauren Lee - State Farm Agent!
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Crop Insurance, College Planning, Health Insurance, and Renters Insurance.
• Our office is located in Ashburn, VA.
• Additional languages spoken: Korean

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.