Shipping Operator

Job Description

Job Description

Join Us as a Shipping Operator at Potter Global Technologies

At Potter Global Technologies, we’ve been protecting lives around the world for over 125 years—and we’re just getting started. We’re a global leader in life safety solutions, committed to saving lives through innovative technology and trusted partnerships.

Our vision is for our customers to know us globally as their innovative, easy-to-do-business-with, best-in-class life-safety product partner. And our mission? With a passion for creating safer environments worldwide, our mission is to provide our customers with a team of real people that connect them with reliable expertise in life safety applications.

If you're inspired by purpose, energized by collaboration, and thrive in an environment of feedback, ownership, and experimentation—you’ll feel at home here.

As a Shipping Operator**, **you will play a key role in ensuring customer orders are accurately prepared and shipped on time. Our shipping team is looking for someone who is detail-oriented, dependable, and enjoys working in a fast-paced warehouse environment. If you take pride in accuracy, organization, and supporting customer satisfaction, this role could be a great fit for you.

• Pick items from sales orders accurately and support inventory stocking and organization.

• Verify products and quantities prior to shipment to ensure order accuracy.

• Pack customer orders securely to prevent damage during transit.

• Weigh shipments to ensure accurate freight charges and documentation.

• Provide shipping rate quotes when requested.

• Process incoming and outgoing shipments, including unloading designated UPS and FedEx pallets.

• Complete end-of-day shipping reports and reconcile daily shipments.

• Maintain a clean, organized, and safe shipping work environment.

• Follow all shipping procedures and safety protocols.

• Support team objectives and take on additional responsibilities as needed.

Experience That Drives Success

• High school diploma or equivalent
• Previous experience in shipping, packing, warehouse operations, or logistics preferred.
• Familiarity with UPS, FedEx, and other shipping carriers.
• Experience in using shipping manifest systems and inventory management software is preferred.

Key Strengths & Skills

• Strong attention to detail and commitment to accuracy.
• Ability to work efficiently in a fast-paced environment.
• Strong communication and teamwork skills.
• Ability to multitask and meet deadlines.
• Basic math skills for verifying quantities and shipping weights.
• Proficiency with shipping software and computer systems.
• Ability to become forklift certified if required.
• Acts with integrity, professionalism, and accountability.
• Takes ownership of work and demonstrates a strong work ethic.

• We build strong relationships—with teammates, partners, and customers
• We take pride in knowing every product we build serves the purpose of protecting lives
• We listen actively, coach frequently, and own our results
• We foster innovation, value curiosity, and believe that experimentation is part of growth
• We create a welcoming and inclusive space where everyone belongs
• We take ownership of our work—quality and safety are at the core of what we do

• Employee Ownership Program – You’re not just an employee—you’re an owner. We share success together.
• Competitive health, dental, and vision plans
• 401(k) with company match
• Generous paid time off and holidays
• Continuous learning and development opportunities
• Financial Wellness programs including complimentary Certified Financial Planner sessions
• Recognition programs that celebrate individual and team wins
• A mission-driven team that supports life-saving outcomes, every day

This is a full-time position, on-site at our Roanoke, VA location. The expected schedule is 40 hours per week, Monday through Friday, 7:30 a.m. to 4:00 p.m., though occasional schedule adjustments may be required to meet business needs. Overtime may be required based on business demands, shipping volumes, and customer requirements.

Ready to make a real impact? If you’re driven, curious, and excited to grow with a team that’s changing the world—and where you’re not just an employee but an owner—we want you on board!

Join us, and let’s create safer environments together—making a global difference you’ll be proud to own.

You should be proficient in:

• Basic Computer Skills