Onsite Field & Desk-Side Support Lead
Capgemini
Capgemini seeks a Field Support / Desk-Side Support Lead in Miami, FL to oversee end-user support operations. The candidate will ensure high-quality service delivery, focusing on operational excellence and user experience. Responsibilities include leading a support team, managing SLAs, and providing hands-on support for technical issues. Ideal candidates have 5-8 years of relevant experience, strong leadership skills, and an ITIL certification. A comprehensive benefits package and competitive compensation are offered. #J-18808-Ljbffr Capgemini
Vacancy posted 19 hours ago
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