ITSM Problem Manager: Root-Cause & Automation Lead
NextGen Healthcare
NextGen Healthcare is seeking a seasoned ITSM Problem Manager to join their Service Excellence team in Georgia. This hands-on role involves root cause analysis and service improvements across environments. Ideal candidates have deep knowledge of cloud architecture, ITIL practices, and experience in troubleshooting complex issues. Responsibilities include leading investigations, collaborating across teams, and driving continuous improvement. A Bachelor's degree in Computer Science and 5+ years of relevant experience are essential for success in this role. #J-18808-Ljbffr NextGen Healthcare
Vacancy posted 3 days ago
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