Food Runner | Part Time | Chickie's & Pete's | PPL Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Food Runner supports servers and serves as a liaison between the kitchen, servers, and guests. Ensures hot food is delivered hot and cold food is delivered cold to the appropriate server and/or guests. Provide garnish, presentation, and preparation assistance in the kitchen.

This role pays an hourly rate of $9 to $12.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

About the Venue

PPL Center is a state-of-the-art multipurpose arena in downtown Allentown, PA and home of the Lehigh Valley Phantoms. The arena seats more than 10,000 for concerts and more than 8,500 for Lehigh Valley Phantoms professional hockey games, making it the region's largest events venue.

The amenities-packed PPL Center hosts more than 150 events each year, offering something for everyone, including the Lehigh Valley Phantoms, the AHL affiliate of the NHL Philadelphia Flyers, live concerts, family shows, trade shows, youth sports, high school and collegiate events, conferences, graduations, and so many more.

Chickie's & Pete's is a full-service bar and restaurant located within PPL Center, serving lunch Tuesday through Friday and open for events.

Responsibilities

• Smile and maintain a positive attitude at all times
• Deliver food from kitchen to appropriate server and assist server with delivery of food to guests
• Work with expeditor to ensure efficient delivery of food based on restaurant layout
• Perform food preparation duties when needed
• Follow all Chickie's & Pete's service standards
• Check food for quality and presentation before serving. All food should be presented according to menu builds
• Ensure food is transported and handled in a sanitary manner
• Deliver to-go orders to Host/Hostess stand for guest pick-up
• Assist in bussing and cleaning responsibilities
• Ensure all condiments and napkin dispensers are clean and well-stocked
• Respond appropriately to guest requests, comments and complaints and bring any issues to the attention of management
• Complete beginning, change, and end of shift duties
• Work efficiently and with a sense of urgency
• Provide garnish for specified menu items according to Menu Build
• Assist in keeping work areas clean
• Attend all scheduled employee meetings
• Additional tasks as assigned by management

Qualifications

• Must be 16 or over
• Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers, management staff, volunteers and guests
• Ability to work a flexible schedule including nights, weekends, some holidays, and long hours
• Ability to prioritize tasks in a fast-paced environment
• Must perform physical activities in a variety of environmental conditions that require moderate strength including cleaning, climbing, lifting, walking, balancing and handling of materials. Must be able to stand for long periods of time

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.