Receptionist - State Farm Agent Team Member

Receptionist/Customer Service Representative

Ky Dickerson State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic bilingual/Spanish speaking individual to join our team as a Receptionist/Customer Service Representative. This position is part time or full time. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits include 401(k) matching, dental insurance, and health insurance.

Responsibilities:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customer's needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $20.00 per hour

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Peachtree City, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.