Youth Services Coordinator

Job Description

Job Description

Description:

Welcome to your opportunity to change the world! If you have a servant’s heart and want to be part of something truly special, then Caritas Family Solutions needs you. We have been serving the people of Illinois since 1947 and have over 500 committed and mission-driven team members. At Caritas, we do not hire people for jobs, we find new team members for rewarding and life-changing careers that make the world better.

If you are kind, patient, and ready to make a difference, we would love to meet you!

Full-time employees are offered the competitive benefits outlined below:

• Generous Paid Time Off
• Paid training
• Health Insurance
• Dental and Vision
• Life insurance
• 403(b) with company contribution 5%
• Tuition reimbursement

We know great candidates bring a wide range of experience. If you believe you can be successful in this role, we encourage you to apply — even if you don’t meet every qualification listed.

Job Title: Youth Services Coordinator

Department: Caritas Youth Therapeutic Treatment Center

Status: Full-Time, Exempt

Reports To: Service Coordination and Aftercare Supervisor

Starting Compensation Pay : $52,416 annually

PURPOSE: The Youth Service Coordinator position is responsible for ensuring the coordination and provision of all residential based case management services. This position will work as the liaison between St. John Bosco Children’s center staff and the case carrying agency of all youth admitted to SJBCC; will work to ensure that all requirements of the Family First Act are provided and followed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the primary point of contact for all communication for assigned youth.
• Coordinates, schedules, and leads staffing’s (pre-admission, admission, monthly, discharge, and aftercare) for all assigned youth. Completes requires CSR documentation within 24 hours in the state RedCap system.
• Coordinates all school related activities for assigned youth, to include enrollment, attendance to IEP meetings, and all necessary communications with schools.
• Advocates for the educational, medical, social, emotional, and physical needs of the assigned youth to the various members of youth’s teams.
• Coordinates and schedules all visits/passes for assigned youth.
• Documents all client related communications within the ACE database.
• Completes all required 906 documentation for assigned youth within the required timelines.
• Attends phone conferences and training to keep current on State requirements and best practice in the field.
• Completes documentation related to Medicaid service provision in a manner that is compliant with Medicaid billing standards.
• Provides direct services and crisis intervention work to residents in daily activities as needed.
• Attends weekly supervision with Residential Service Coordination Supervisor.
• Perform additional duties as assigned.

Please note that the Responsibilities and Qualifications provide a general overview of the primary duties for this role and the basic qualifications. This is not intended to be a comprehensive list of all responsibilities, duties, and skills required.

Requirements:

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must demonstrate the ability to coordinate services for youth in residential treatment, collaborate with multidisciplinary teams, advocate for youth needs, and maintain compliance with Family First Act, Medicaid, and state documentation requirements. The individual must be able to exercise sound judgment, maintain confidentiality, and effectively communicate with youth, families, schools, case-carrying agencies, and community partners. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE REQUIRED/PREFERRED:

Degree/Field Required: Bachelor's Degree in Social Work or related Human Services field

Additional Fields of Knowledge Important for the Role:

• Child welfare and residential treatment services
• Family First Prevention Services Act requirements
• Case management and service coordination
• Child and adolescent development
• Educational advocacy and special education processes
• Medicaid documentation and compliance
• Crisis intervention and risk assessment
• Trauma-informed care

Experience Required:

• Minimum of two years of experience in casework, clinical services, or direct services with children.

Experience Preferred:

• Experience working in residential treatment, child welfare, behavioral health, or youth services programs.

Licenses/Certifications Required:

• Must qualify as a Mental Health Professional (MHP) under Illinois Department of Mental Health Rule 132.

SKILLS REQUIRED:

Manager-Specific: N/A

Basic: Strong written and verbal communication skills, organization, documentation accuracy, critical thinking, attention to detail, and the ability to manage multiple priorities while meeting regulatory deadlines.

Social: Ability to establish and maintain effective working relationships with youth, families, case-carrying agencies, schools, service providers, community partners, and residential staff. Demonstrates professionalism, advocacy, collaboration, and effective interpersonal communication skills.

Problem Solving/Decision-Making: Ability to assess youth needs, identify barriers to successful treatment and discharge planning, coordinate resources, exercise sound judgment, and make timely decisions that support youth safety, well-being, and permanency goals.

Proficient Computer Skills In: Excel, Outlook, Word, database management software, electronic documentation systems, and state reporting platforms.

Expert Computer Skills In: N/A

Resource Management: Ability to coordinate staffing meetings, educational services, visitation schedules, discharge planning activities, community resources, and multiple case responsibilities while ensuring compliance with required timelines.

Technical: Ability to maintain Medicaid-compliant documentation, complete required state reporting, coordinate educational and treatment services, manage case records, facilitate team meetings, and utilize agency databases effectively.

Trauma-Informed: Must display a willingness to adopt trauma-informed interventions, principles, and practices and demonstrate a commitment to ongoing professional development in trauma-informed care. Recognizes the impact of trauma on youth, families, staff, and communities and incorporates trauma-informed principles into service coordination, advocacy, treatment planning, and family engagement activities.

VEHICLE RELATED REQUIREMENTS:

Access to reliable transportation: Required.

Access to a reliable automobile: Required.

Proof of continued auto insurance: Required.

Valid driver’s license: Required.

Additional license requirements: N/A

DRUG-FREE WORK ENVIRONMENT:

Caritas Family Solutions is dedicated to maintaining a safe, healthy, and productive environment for our clients and employees. As part of this, a strict drug-free workplace policy is maintained.