Customer Service Shift Supervisor

New Pioneer Food Co-op

Iowa City, IA

Job Type

Full-time

Description

Oversee our front-end team and assist with store customer service.
What You'll Do

Oversee and train team members in delivering customer service excellence, cashiering & cash handling, and departmental upkeep
Duties associated with both opening and closing the store, including but not limited to drawer reconciliation, safe accountability, cleaning, and delegating tasks
Ensuring retail-readiness
Work in a retail and food environment
Ensure a high level of customer-focused service for our shoppers
Maintain a safe and productive environment for our employees
May spend periods of time working in walk-in coolers and freezers

What We're Looking For

Supervisory or managerial experience preferred , preferably in a grocery, food service, or retail environment
Demonstrated retail customer focused service experience and skills
Familiarity with organic and natural foods
Enthusiasm for working in fast-paced creative environment
Attention to detail and ability to efficiently perform assigned tasks
Ability to lift and carry up to 50 pounds on occasion during a shift
Ability to read and speak English and perform basic arithmetic

Additional Details

This position requires excellent tenure and attendance, a committed schedule which may include opening, mid-shift, and closing, and requires weekend, and holiday shifts on a regular basis.

Negotiable based on experience and tenure

Apply

Vacancy posted 10 hours ago

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