Music Hall Supervisor - House of Blues, San Diego

Unity In Diversity

Our team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country's preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.

Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.

The Role

Responsible for assisting daily operations and overall business objectives in the Music Hall. This is a full-time position.

What You'll Do

• Monitor the labor cost of the shift, paying close attention to overtime
• Accurate accounting close-out of special events
• Checking accuracy of labor system at the end of the shift
• Maintain appropriate atmosphere (lights, sound level, room temperature, cleanliness, line of sight, table maintenance, room capacity)
• Conduct operations with a Guest First mindset
• Ensure all recap forms are submitted to accounting
• Ensure that Blues Buster is set up for success
• Perform opening, ongoing and closing duties
• Conduct daily pre-shift in an upbeat and motivational manner
• Perform daily liquor pulls for bar staff
• Ensure all cash drawers have appropriate change
• Log nightly sales and operational issues in Manager Log Book, either manually or online
• Conduct safety, cleaning and maintenance walk-through interior and exterior of building
• Check ticket counts with box office before shift begins
• Check email and mail box for current information
• Update Contact Log at the end of the shift
• Familiarize self with event sheets
• Facilitate proper inter-departmental communication and organization

What You'll Need

• Required:
• Responsible Alcohol Awareness Training Certification or Equivalent
• High school diploma or equivalent
• Ability to work late hours
• Flexible schedule including regularly working evenings/nights
• 3 years supervisory experience in high volume restaurant/music hall environment
• Knowledge of Microsoft Office products and Point of Sales system, preferably MICROS
• Knowledge of state, federal and local liquor laws and health code regulations
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Tolerance of all cultures, music and art forms
• Skilled in decision making, leadership, guest relations, interpersonal communications, organization, team building, time management, and staff management
• Ability to motivate staff, problem solve, lead, delegate, follow up, deal with volatile situations with tact and confidence
• Preferred:
• At least 2 years experience with a national restaurant chain
• Experience in a live music environment
• College diploma in related field

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

The expected compensation for this position is:

$20.00 USD - $25.00 USD Hourly

** Pay is based on a number of factors including market location, qualifications, skills, and experience.

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Live Nation Entertainment