Part Time Bank Teller (25 - 30 hrs/week) - University Branch ($20/hour DOQ)

Part Time Bank Teller (25 - 30 hrs/week) - University Branch ($20/hour DOQ) Location University, Sunrise Banks – University Ave Office 200 University Ave W St Paul, MN 55103, USA

POSITION SUMMARY

We have an opening for a part time teller (25 - 30 hr/week) at our University branch in St. Paul. This position is responsible for providing superior teller services quickly and efficiently. Processes customer transactions in a timely and accurate manner; responds to customer inquiries and provides a positive reflection upon the bank’s image. Tellers provide support: Monday - Friday from 8:30 a.m. - 5 p.m. and alternating Saturdays 9 a.m. - 12 noon. Bilingual fluency English/Spanish/Hmong beneficial.

ESSENTIAL DUTIES & RESPONSIBILITIES

Provides quality customer service which includes consistently demonstrating a positive and cooperative attitude, acknowledging customers promptly, greeting customers by name and using it in closing, making eye contact, and thanking customers for their business. Assists with phone answering as needed and courteously answers customer questions, directing them to other departments when required. Identifies opportunities to cross‑sell bank products and services to new and existing customers. Processes customer deposits and withdrawals, verifying all cash or endorsements and issuing receipts according to established procedures. Verifies account information from the computer to validate all customer data before completing transactions or releasing funds. Maintains sufficient cash drawer funds to provide timely customer service and balances the drawer according to established procedures. Cash differences not to exceed the established amount. Ensures that all transactions are thoroughly documented on the teller tape to minimize bank liability and maintain an audit trail. Cashes checks for account holders and approved check‑cashing customers within the limits set forth in the cashing policy, upon verification of signatures. Processes additional transactions such as mail and night deposit items under dual control, telephone transfers and money orders, cashier’s checks, travelers checks, cash advances, sells and redeems savings bonds, process currency and coin orders, count coin, process food coupons according to established procedures, ensuring that all transactions are recorded promptly and accurately. Sells excess cash to the vault teller to avoid exceeding drawer limit, ensuring that the cash drawer is stocked with sufficient cash to meet customer demand. Follows all bank regulations that affect teller operations, including but not limited to the Bank Secrecy Act (BSA), Regulation CC, CIP, etc. Adheres to all bank security policies for the location and position. Other Responsibilities Daily processing of TT&L payments and money orders. Performs various responsibilities and special projects as assigned by management. Compensation and Benefits Expected starting hourly rate is between $20 and $24 DOQ. 20–29 hours/week: Life, AD&D, STD/LTD, 401(k), Holidays, PTO, PVTO, Pet Insurance and more. 30+ hours/week: same benefits plus medical, dental, vision, FSA. More details at Qualifications Required High School diploma or equivalent. At least 1 year of customer service experience. Preferred Team Player: Works well as a member of a group. Detail Oriented: Capable of carrying out a task with all necessary details to complete it well. Education High School or better. Experience At least 1 year of customer service experience. Licenses & Certifications None specified. Equal Opportunity Statement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Sunrise Banks