Remote Customer Success Associate (Technical Support)
Wordly
Los Altos, CA
- Remote job
Wordly is seeking a Customer Success Associate (Technical Support Level 1 or 2) to be on the front lines of our support processes, turning client content into customized glossaries. Reporting to the Director, Customer Success & Support, manage our ticketing and customer resolution process as well as our emergency phone line. You will also receive materials prepared and processed using our glossary development tools. Glossary development is 70% of the role, with Frontline Support 30%. #J-18808-Ljbffr Wordly
Vacancy posted 8 hours ago
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